- Catholic Health Services (Melville, NY)
- …point of contact for general HR-related inquiries via phone, email and ticketing system. + Respond promptly and professionally to all employee general inquiries ... regarding HR policies, benefits, payroll, leave management, and other HR-related questions. + Document all inquiries and resolutions accurately in the HR case management system (Neocase). + Route complex or sensitive issues to the appropriate HR subject matter… more
- City of New York (New York, NY)
- …using proper preservation practices. - Log jobs, update status in the ticketing system (for example, Track-it), and notify requestors upon completion. - Support ... mailroom operations: intake, sort, route, and deliver mail and packages; follow chain-of-custody procedures (photo confirmation to recipient and signature on delivery). - Serve as acting lead when assigned (coverage during Supervisor absence) to keep daily… more
- State of Massachusetts (Chelsea, MA)
- …basic scripting concepts (eg, PowerShell). * Any experience using a service ticketing system (eg, ServiceNow). First consideration will be given to those applicants ... that apply within the first 14 days. Please see Preferred Qualifications. _*Comprehensive Benefits*_ When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation… more
- Santander US (Dallas, TX)
- …connectors. + Integrate CyberArk with enterprise systems, including LDAP/AD, and SIEM ticketing systems, and cloud platforms (AWS, Azure, GCP). + Build and maintain ... custom connectors and plugins for applications and infrastructure. **Security Architecture & Governance:** + Develop and enforce privileged access policies and best practices. + Conduct threat modeling and ensure PAM alignment with regulatory frameworks (SOX,… more
- Sedgwick (Pittsburgh, PA)
- …Query Builder for real-time visibility. + Experience integrating InsightVM with ticketing systems (eg, ServiceNow, Jira) for automated remediation workflows. + ... Understanding of Nexpose scan engine architecture and deployment. + Ability to use InsightVM APIs for automation and custom integrations. + Experience coordinating internal and external penetration testing engagements. + Skilled in scoping penetration tests… more
- Rockefeller University (New York, NY)
- …The right candidate will provide end-user support in the field, via our ITSM ticketing platform, and by staffing our walk-in help desk. As part of the Service ... Desk team, you will actively engage all IT groups to assist in delivering and providing support for all IT services. We are seeking an individual who excels in a diverse, multi-user environment and is passionate about providing exceptional customer service and… more
- Ricoh Americas Corporation (Parma, OH)
- …workflow automation, testing, and system configuration. + Familiarity with ticketing systems like ServiceNow. + Excellent communication and problem-solving skills. ... + Ability to work independently and collaboratively in a fast-paced environment. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed… more
- Dayton Children's Hospital (Dayton, OH)
- …Customer Service preferred + Hardware/software knowledge preferred + Documentation or ticketing system experience preferred Skills + Demonstrable experience in a ... service desk or technical support role, with a preference for candidates who have worked in a healthcare environment. + Strong knowledge of IT systems, software, and hardware fix. + Exceptional problem-solving skills and the ability to think on your feet. +… more
- conEdison (New York, NY)
- …+ Experienced in integrating cloud-based contact center platforms with CRM, ticketing systems, and custom enterprise applications, required. + Experienced in ... designing RESTful APIs and integrating with third-party services using modern architectures (microservices, event-driven design, etc.), required. + Practical knowledge of privacy frameworks and implementation of role-based access control, encryption, and data… more
- Oracle (Chicago, IL)
- **Job Description** **What you'll be doing:** + You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud ... service owners and teams + Documentation of activities and build/modify SOPs + You should be able to execute small projects on your own and work with your manager in planning and executing larger local projects + Provide sparing/logistic support to other… more