- Kapsch TrafficCom North America (Memphis, TN)
- …needed. + Monitor daily maintenance activities and technician productivity. + Track ticketing and reporting of all activities to ensure timely response and ... resolution in accordance with contract SLAs. + Maintain office, warehouse, fleet vehicle inventory levels, and oversee equipment purchasing. + Maintain all required project reporting and serve as the local customer POC. + Perform QA/QC on all maintenance… more
- CACI International (Springfield, VA)
- …directives, orders, polices, guidance, procedures etc. * Utilize agency approved ticketing systems to document, track, assign, update, and coordinate all ... engineering, integration, configuration, and maintenance actions **Qualifications:** _Required:_ * 5+ years of Systems Engineer or similar experience * IAT II certification and obtain CSSP Infrastructure Support certification 120 days of hire * Possesses a… more
- City of New York (New York, NY)
- …met. Maintain accurate records of support activities using the organization's ticketing system. COMPUTER ASSOC (SOFTWARE) - 13631 Qualifications 1. A baccalaureate ... degree from an accredited college including or supplemented by 24 semester credits in computer science or a related computer field and one year of satisfactory full-time computer software experience in computer systems development and analysis, applications… more
- Paramount (New York, NY)
- …response team (CIRT) + Deep technical understanding of SIEM, SOAR (or other ticketing platforms), EDR, firewalls, network and email security tools with a variety of ... enterprise IT and cloud-based architectures and technologies, such as networking, server infrastructure, operating systems, web applications, databases, containerization, and mobile devices. **Additional Qualifications** + Ability to understand languages such… more
- CACI International (Hampton, VA)
- …configuration management tools (eg, Ansible, Puppet). + Manage tasks using a ticketing system. + Administer and troubleshoot Microsoft Windows and Linux operating ... systems in enterprise environments. **Qualifications:** _Required:_ + Top Secret/SCI clearance + Bachelor's degree in IS Technology, Computer Science, or related field (negotiable with equivalent experience) + Minimum of 7 years of related experience + DOD… more
- Audacy (New York, NY)
- …+ 5+ years experience managing 24/7 teams. + 5+ years experience with ticketing and tracking software, such as Zendesk, Freshdesk, Jira, Servicenow orothers. + ... Ability to independently prioritize multiple tasks in a fast-paced environment under tight deadlines across multiple stakeholders. + Excellent writing and communication skills, including ability to communicate complex technical issues in plain language. + Out… more
- Noblis (Chantilly, VA)
- …Write and initiate tests and analyze and report test results in the ticketing system + Perform configuration management, change management, and release management + ... Evaluate, recommend, and implement automated test tools and strategies + Design, implement, and conduct test and evaluation procedures to ensure system requirements are met + Develop, maintain, and upgrade automated test scripts and architectures + Produce… more
- Saint-Gobain (Malvern, PA)
- …Security, Talent, Learning, Recruiting, Onboarding, Reporting, Workforce Planning, and HR Ticketing system. The role will also be responsible for other HR ... system touchpoints -such as UKG/Kronos, ServiceNow, etc.). Manages major HR Technology project initiatives including the analysis, design, configuration, qualification, documentation, and roll-out of expanded HR Technology modules to meet enterprise… more
- Oracle (Rocklin, CA)
- …this role, you will support the system administration of Human Resources customer support ticketing system, Oracle Service Cloud. This is a key role in our team that ... will design, develop, and implement creative solutions to improve system functionality, the customer support experience, and operational excellence. You will analyze complex, confidential, and time sensitive data. You will be looking for system problem trends,… more
- Delaware North (Boston, MA)
- …concerning the building, event, and other information + Facilitate the resolution of ticketing and seating problems, as well as guest complaints, and report any ... accidents or injuries + Perform necessary usher functions including attending event briefing, scanning customers tickets, maintaining order in the arena, keeping aisles and egress areas clear, operating elevators during events, securing restricted areas of the… more