- Pacific Aviation (San Francisco, CA)
- …Be part of a high-performing team managing the entire passenger experience, from ticketing to boarding. Each day brings new challenges and exciting interactions. 2. ... Flexible Scheduling: + Work a minimum of four days per week, with 4-5 hour shifts each day. Additional shifts are available if you want to expand your hours. 3. Outstanding Benefits: + Enjoy full-time-caliber benefits as a part-time employee, including fully… more
- CACI International (Hampton, VA)
- …+ Escalate and document internal/external security incidents through appropriate ticketing and reporting processing + Design, implement, and maintain cybersecurity ... SOPs and incident playbooks + Maintain documentation of IR processes and case notes; Ensure security testing and evaluations are completed and properly documented. + Support proactive threat hunting and vulnerability assessments + Analyze and correlate logs… more
- Robert Half Technology (Spring, TX)
- …the first-level support for IT-related issues via phone, email, chat, or ticketing system + Troubleshoot common hardware, software, and connectivity problems + ... Assist users with password resets, account access, and application setup + Log, track, and resolve help desk tickets according to service level agreements (SLAs) + Install and configure workstations, software, and peripherals + Provide clear instructions and… more
- Robert Half Technology (Louisville, KY)
- …contact for all incoming help desk inquiries via phone, email, and ticketing system + Provide Level 1 troubleshooting for hardware, software, printers, peripherals, ... and mobile devices + Support Windows OS, Microsoft 365 applications, and standard healthcare systems and tools + Assist in account setup, password resets, access permissions, and basic Active Directory tasks + Perform computer imaging, deployment, and… more
- TCAT - Tompkins Consolidated Area Transit, Inc. (Ithaca, NY)
- …support to both on-site and remote users, while proactively managing the ticketing system with minimal oversight; escalating issues only when necessary. + Perform ... scheduled maintenance and critical upgrades on workstations and network services to prevent disruption. + Work directly with the IT Manager and external vendors to monitor and manage all software licenses and subscriptions. + Create helpful SOPs and train… more
- NTT America, Inc. (Plano, TX)
- …and OCI Monitoring to generate alerts and connect with ServiceNow Incident Ticketing Be able to connect multi-cloud VMs and instances with Microsoft Sentinel ... SIEM Be able to support customer self-provision cloud instances with required security (guardrail) via Azure Blueprints, AWS Control Tower, etc. **About NTT DATA** NTT DATA is a $30 + billion business and technology services leader, serving 75% of the Fortune… more
- Leidos (Scott Air Force Base, IL)
- …assisting with the following duties: + Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all ... aspects of the network integral to our clients Baseband, IF and RF communications. + Monitor network events and element management failures in real-time on a 24x7x365 basis. + Perform IP network support to include configuration of routers, switches, firewalls… more
- Elevance Health (Seven Fields, PA)
- …BI skills experience a plus. + Experience with Jira, ServiceNow, or other ticketing systems preferred. + Alteryx and Python experience a plus. Please be advised ... that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are… more
- Amazon (Sterling, VA)
- …and rollout of new or upgraded hardware * Manage work and priorities through ticketing system and workflows to complete customer requests and projects * Work closely ... with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products * Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device… more
- Sweetser (Brunswick, ME)
- …issues. Contacts vendors for warranty support. * Document all support issues in Ticketing system. Escalate critical open issues to ensure that the delivery of care ... to Clients is not compromised. * Establish initial user profiles and logins, IP addresses and remove disabled user accounts. * Create/Update computer Images for deployment. * Provide computer/phone training on an ad-hoc basis on such applications to current… more