- Marriott (Bethesda, MD)
- …growth and pattern of exceptional performance. + Experience working in a ticketing or incident management environment. + Ability to troubleshoot, analyze, and ... communicate issue details clearly in real time. + Proven leadership experience with end-user service support with a global scope. + Prior experience participating in in large-scale deployment, rollout, or cutover events. + Strong familiarity with Microsoft… more
- Robert Half Technology (Nashville, TN)
- …mindset + Document incidents, resolutions, and procedures accurately within the ticketing system + Escalate unresolved or complex issues to appropriate teams ... as needed + Follow established IT policies, procedures, and service standards + Participate in onboarding and job shadowing until able to work independently Requirements Required Qualifications + 1-2 years of experience in a help desk, desktop support, or… more
- Robert Half Technology (Broken Arrow, OK)
- …+ Ensure prompt resolution of technical support requests via phone, email, and ticketing systems + Set performance goals and track key metrics to deliver excellent ... service + Act as an escalation point for complex issues and collaborate with IT leadership on process improvements + Foster a supportive, collaborative team environment with ongoing coaching and detail oriented development Requirements Requirements: + Previous… more
- Robert Half Accountemps (Philadelphia, PA)
- …Sales team to verify payments and reconcile accounts related to outside ticketing agencies and group activities. * Analyze invoices and suggest cost-saving measures ... while maintaining adherence to company policies. * Prepare and post journal entries while ensuring accuracy and compliance with financial procedures. Become an integral part of the team by clicking the apply button today. If you have any questions, please… more
- ABM Industries (Chandler, AZ)
- …**Essential Functions** + Working through a ticketing system, make repairs and modifications to ... equipment and building in a safe, professional, detail oriented and timely manner. Majority of work is in drug compounding facilities. + Repairs types include electrical, plumbing, mechanical and general building type repairs. + Understand, maintain and… more
- Insight Global (Houston, TX)
- …(TCP/IP, VLANs, routing & switching) Knowledge of monitoring tools and ticketing systems. * Experience with virtualization platforms (VMware, KVM, Hyper-V). * ... Knowledge of Linux/Windows system administration. * Familiarity with Data Center Infrastructure Management (DCIM) tools. * Experience in cloud or hybrid environments. Certifications: CompTIA Server+, Network+, CCNA, or equivalent. more
- Utilities Service, LLC (Reading, PA)
- …ArborMetrics is currently hiring a **Technical Production Support Specialist** to support our growing team. We're looking for a motivated, detail-oriented ... professional who thrives in a fast-paced environment and values the independence of working autonomously. **This is a 6-month temporary position with the possibility of an extension.** This role will play an integral part is migrating billing functions into a… more
- RTX Corporation (San Jose, CA)
- …findings. + Provide mentorship and guidance to junior system administrators. + Leverage ticketing system to resolve incidents submitted by end users + Travel up to ... 15% **Qualifications You Must Have:** + Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and aminimum of 10 years of prior relevant experience + Ability to demonstrate administration of RHEL 7/8/9, including systemd,… more
- AGCO Corporation (Jackson, MN)
- …second-level support to AGCO GCE, dealers, and customers via phone and ticketing systems to resolve product-related issues. + Handle inquiries regarding product ... features, technical problems, and administrative assistance. + Collaborate and escalate issues to Product Teams (Level 2 & 3) and IT Team (Level 3) to ensure timely resolution. + Develop technical expertise on assigned products through inquiry handling,… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …to assigned criticality and established SLAs. + Operate and maintain an approved ticketing and tracking system to log, monitor, and document all user interactions, ... resolutions, escalations, and follow-ups. + Support enterprise IT services and end-user technologies, including: Operating systems (Windows, macOS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), and… more