- CACI International (Chantilly, VA)
- …of MS Product Suite (Word, Excel, SharePoint) + Experience with ServiceNow ticketing system + Documentation and updating ServiceNow incidents + Providing support to ... end-users spanning a variety of issues + Identifying, researching, and resolving technical problems + Responding to telephone calls, email, and personnel requests for technical support + Documenting, tracking, and monitoring the problem to ensure a timely… more
- LA Care Health Plan (Los Angeles, CA)
- …to Active Directory, VPN, and remote desktop functionality. Experience with ticketing systems (eg, Jira Service Management). Experience with on-call support and ... afterhours troubleshooting. Skills Required: Expertise in troubleshooting Windows 10 and 11, Active Directory, Microsoft Office 365, software imaging solutions, network connectivity issues, hardware diagnostics, remote desktop support, (Information Technology… more
- ASM Global (Madison, WI)
- …the goal of driving revenue around premium seating offerings, athletic ticketing (football, men's basketball, men's hockey, volleyball, women's hockey, and women's ... basketball), annual athletic donations, and grow the overall connectivity and engagement with all Badger fans. THE ROLE The Ticket Sales team is primarily responsible for selling season, partial and group ticket packages. This person should be a self-motivated… more
- Surgery Care Affiliates (Boise, ID)
- …associate degree, or requisite job experience. + Work experience ServiceNow ticketing system experience. + The candidate must possess excellent organization, ... communication, customer service skills and be reliable. + A good understanding of backup and recovery processes and applications is preferred. + Healthcare IT experience Ambulatory Surgery Centers (ASC) preferred. Stakeholders + Ability to collaborate with… more
- CompuCom (Tampa, FL)
- …Consistently provides and updates notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues + Communicates with customers ... at all levels of technical and non-technical skill sets + Follow-up with end users to provide status updates as per service level guidelines (SLA's) + Acts as the first escalation point for complex and/or high priority problems, forwarding problems they cannot… more
- Robert Half Technology (Seattle, WA)
- …desktop applications & virtual environments. * Deep knowledge of Service Desk ticketing systems. * Expert ability to analyze, diagnose, and provide appropriate ... solutions to complex technical issues. * Able to create and optimize standardized processes and procedures. * Expert ability to multitask in an evolving customer-centric environment and manage competing priorities. * Expert ability to communicate effectively… more
- NJM Insurance (Trenton, NJ)
- …to maintain appropriate security, vendor support, and feature sets + Monitor ticketing queues and respond to outstanding requests and other assigned work orders ... + Acts as primary technical resource on system implementation projects Monitoring and Reporting + Generate usage, availability, and performance reports for management consumption + Generate and analyze usage reports for capacity planning + Availability and… more
- ASM Global (Las Vegas, NV)
- …a particular section, concession stands, restrooms. Help assist guests with mobile ticketing . + Ensure the public safety concerns for both internally and externally. ... Understand the Stadium layout and policies and procedures. + Respond to guest concerns in a respectful and calm manner and appropriately escalate issues to the Guest Experience Manager or Event Lead as needed. Document any challenges or issues that arise… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …+ Provide timely support of issues and questions utilizing the company's ticketing system. + Procure, provision, configure, upgrade, repair, and maintain end user ... technology including: + PCs, laptops, tablets and peripherals + Point of sale hardware + Wireless handhelds and printers + Cellular devices including phones and hotspots + Maintain equipment depot to ensure requests are handled in a reasonable timeframe. +… more
- Robert Half Technology (Cedar Rapids, IA)
- …Directory, and IT infrastructure in a medium-sized team. Experience with ServiceNow for ticketing and change management is required. Apply now, call ###, or email ... your resume direct to Shania Lewis - Technology Recruiting Manager with Robert Half (email information is on LinkedIn). Responsibilities: + Install, configure, and maintain Windows Server environments and virtualization (VMware/Hyper-V). + Administer Active… more