- Robert Half Technology (Houston, TX)
- …+ Maintain accurate records of troubleshooting processes and resolutions in the ticketing system. + Collaborate with other IT team members to resolve escalated ... including troubleshooting email (Outlook) and Teams. + Knowledge of enterprise ticketing systems (eg, ServiceNow, Jira, Zendesk). + Understanding of remote support… more
- Quanta Services (Aurora, CO)
- …train new team members. + Service Desk Operations: Monitor and manage the ticketing system to prioritize issues, assign tasks, and improve resolution times. Track ... Knowledge, Skills & Abilities: + Strong knowledge of IT support processes, ticketing systems, and ITIL frameworks. + Proficiency with Windows Operating Systems,… more
- Quality Technology Services, LLC (New Albany, OH)
- …installs, providing support on low and medium priority tickets within the ticketing system, escalating alerts and/or customer requests to senior technicians for ... and electrical equipment. + Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or… more
- Oneida Technical Solutions (Headland, AL)
- …+ Provide technical support to users and respond to service requests via ticketing systems (such as ServiceNow). + Coordinate with vendors for repair services and ... IT infrastructure, networking, and system configurations. + Familiarity with ticketing systems like ServiceNow. Preferred Qualifications: + Experience with virtual… more
- Oracle (West Jordan, UT)
- …*Troubleshoot & Replace Network Switch equipment * You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud ... *Troubleshoot & Replace Network Switch equipment * You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud… more
- University of Colorado (Aurora, CO)
- …(60%) + Continuously monitor and triage all submissions to the CU Nursing HR ticketing system to ensure efficient and consistent response to all requests. + Handle ... programs, such as HR information systems, recruitment/applicant tracking systems, ticketing /requests tracking software, and/or similar online databases or software… more
- Philadelphia Museum of Art (Philadelphia, PA)
- …with visitors about the museum and its collections. + Operate the museum's ticketing terminals efficiently and accurately. + Assist all members, groups, and visitors ... of the museum with their ticketing needs, including general admission, tours and special events. + Promote museum programs and sell memberships. + Communicate… more
- NBC Universal (Orlando, FL)
- …operations, training and development of the Guest Experience team including ticketing sales, guest flow, guest communications, merchandise, and maintaining safe ... or related field is preferred. EXPERIENCE: + 2+ years of operations, ticketing , guest services, and/or retail experience in a supervisory role is required… more
- Robert Half Technology (Dayton, OH)
- …workflows and reporting within Zendesk, ensuring accurate tracking and analysis of ticketing metrics. * Build and maintain a SharePoint-based intranet to support ... in Microsoft Office 365 and related enterprise tools. * Familiarity with ticketing systems, with preference for Zendesk experience. * Hands-on expertise with… more
- American Dream (East Rutherford, NJ)
- …Ensure smooth day-to-day venue operations. + Manage operational aspects of the ticketing , merchandise, and venue concessions. Staff & Vendor Coordination + Hire, ... leadership and coordination skills + Proficiency in financial management and ticketing software. + Excellent problem-solving and multitasking abilities. + Financial… more
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