- Richmond Community Services (Cortlandt Manor, NY)
- …literate, with proficiency in MS Office, ADP, and electronic reporting/ ticketing systems. + Excellent communication, organizational, and problem-solving skills. + ... Valid driver's license with access to a vehicle and ability to maintain Richmond Driver Authorization. + Availability for occasional evening or weekend assignments as needed. Why Join Richmond? + Lead a multi-site team and have a direct impact on the safety… more
- Axxum Technologies (Rockville, MD)
- …for Azure-based services + (A) Customer service and issue prioritization - ServiceNow ticketing system + (A) Problem-solving and critical thinking + (S) Security and ... compliance knowledge SALARY AND BENEFITS The leadership of our Company believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and… more
- Advanced Technology Services (Greenville, SC)
- …use of a standard keyboard and computer to document calls in a ticketing system, and occasional use of other office equipment. The employee must occasionally ... lift and/or move more than 30 pounds. The employee is occasionally required to sit for long periods and use close and color vision. Work is typically performed in a moderately noisy business office. **ATS is committed to providing equal employment… more
- ManageCasa Inc. (San Francisco, CA)
- …(payments, ledgers, invoicing). + Familiarity with onboarding tools, CRM systems, or ticketing software. + Ability to manage multiple onboarding customers at once. + ... Problem-solving and a customer-focused mindset. Why Join ManageCasa? + Opportunity to be part of a fast-growing PropTech company. + Work on meaningful projects that directly impact customer satisfaction. + Collaborative, supportive team environment. + Pathway… more
- Improveit Home Remodeling (Columbus, OH)
- …entire stack: servers, network, cloud, Five9, and end-user devices + Manage IT ticketing queue (Jira or Zoho Service Management) and mentor junior team members on ... escalations . Maintain runbooks, architecture diagrams, Five9 topology, and disaster recovery plans Qualifications & Experience + Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience) + 7+ years designing… more
- PagerDuty (Carson City, NV)
- …analysis, data modeling, and visualization techniques.Experience as an agent in an HR support ticketing system, as we use Jira for intake of most requests. The base ... salary range for this position is 147,000 - 246,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary… more
- Nuvance Health (Danbury, CT)
- …and IT teams 6. Accurately enter all calls into the ITSM ticketing system and correctly assign/re-assign Service Requests and Incidents entered through Customer ... Self-Service or via email. 7. Escalate to appropriate resource if unable to resolve; understand what resources are available. 8. Work closely with other team members to share information and develop solutions. 9. Knowledge Base Management (Update/Create 2… more
- Firefly Health (Watertown, MA)
- …these clearly. + You are highly proficient with Google Workspace, CRM/ ticketing systems, claims portals, Slack, IVR/telephony tools, and internal knowledge bases. ... + You have excellent communication skills, both written and verbal, with the ability to convey complex information clearly. + You're a structured and meticulous problem-solver with strong attention to detail. + You take initiative, follow through, and thrive… more
- ITW (Columbus, OH)
- …calibrations after repairs + Provide remote technical support via telephone and ticketing system + Manage individual service cases regularly to meet departmental ... metrics and key performance indicators (KPIs) + Manage travel expenses in line with ITW guidelines **Qualifications:** + Associate's degree in Electronics, Mechanical Engineering, or related field with 3-5 years of relevant experience, or High School… more
- ASM Global (Berea, OH)
- …development, data and analytics strategy, and holistic revenue generation across partnerships, ticketing and suites sales. Legends is proud to support and represent ... the Browns during this historic moment in Northeast Ohio. THE ROLE The Manager of Partnerships Strategy will be a key member of the Partnerships team, supporting strategic development, innovation and creativity for current and new business partnerships. This… more