- Robert Half Technology (Dayton, OH)
- …workflows and reporting within Zendesk, ensuring accurate tracking and analysis of ticketing metrics. * Build and maintain a SharePoint-based intranet to support ... in Microsoft Office 365 and related enterprise tools. * Familiarity with ticketing systems, with preference for Zendesk experience. * Hands-on expertise with… more
- American Dream (East Rutherford, NJ)
- …Ensure smooth day-to-day venue operations. + Manage operational aspects of the ticketing , merchandise, and venue concessions. Staff & Vendor Coordination + Hire, ... leadership and coordination skills + Proficiency in financial management and ticketing software. + Excellent problem-solving and multitasking abilities. + Financial… more
- GovCIO (Boise, ID)
- …+ Provide professional and timely technical support via phone, chat, and ticketing system. + Support initial mobile device setup, login credentials, application ... 1 Help Desk + Create, update, and close customer tickets in ServiceNow ticketing portal for every call answered and according to defined ticket compliance… more
- SAIC (Washington, DC)
- …a user base of more than 20K. + Utilize an IT Service Management ticketing system (ServiceNow) to document incidents and requests and the respective resolutions and ... high school and 5 years of related experience. + Ability to focus on ticketing and monitoring systems for sustained periods. + Ability to follow standard operating… more
- CyrusOne (Chandler, AZ)
- …network and/or server room configurations experience preferred. + Knowledge of ticketing systems. + Cisco route/switch experience a big plus. **Education:** + ... network and/or server room configurations experience required. Knowledge of ticketing systems. Cisco route/switch experience required. **Education:** Bachelor Degree… more
- ManTech (Chantilly, VA)
- …customer's operational environment, including (but not limited to) ticketing systems, installations, desktop technologies, corporate applications, access ... the customer's operational environment, including (but not limited to) ticketing systems, desktop technologies, corporate applications, access administration, and… more
- Jabil (Richardson, TX)
- …and production fixtures; manage spares and consumables to minimize downtime + Ticketing & visual factory: Use internal service request/ ticketing workflows (eg, ... SRM) to log, track, and close work + Procuring and ordering any needed hardware/software requirements. + Be present and available for major meetings to ensure equipment works properly. + Work closely with the other IT groups to provide first-line technical… more
- Georgia Military College (Milledgeville, GA)
- …academic programs. Part-Time Course Developers may also assist with special projects and ticketing . Each developer works no more than 19 hours per week and ... and engagement + Course maintenance and quality assurance + Freshdesk Ticketing (when assigned) + Special Projects (when assigned) *Criminal background check… more
- Insight Global (Long Beach, CA)
- …and any terminal equipment onsite. You will be completing 10-30 tickets/day through the ticketing queue. 50% will be field support & 50% will be in-office support ... experience with hardware troubleshooting (PC's. multi-function printers, and copiers) Ticketing Experience (Remedy, ServiceNow, JIRA, etc) Basic Security Camera… more
- BAE Systems (Hill AFB, UT)
- …requests according to established SLAs + Document and track work via online ticketing system + Create and modify knowledge base (KB) articles and procedures Engage ... + Experience troubleshooting VPN connectivity issues + Experience using online ticketing systems + Experience utilizing remote application software to provide… more
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