- City of New York (New York, NY)
- …with the Community Liaison of Facilities to ensure alignment between ticketing data (ServiceNow) and broader project priorities. Provide regular updates and ... briefings to DYCD leadership and stakeholders on project status, risks, and next steps. Compliance, Budget, and Reporting Ensure all projects comply with City, State, and Federal regulations, including safety, ADA, and procurement requirements. Support budget… more
- ASM Global (Buffalo, NY)
- …data analytics, marketing and holistic revenue generation across hospitality, partnerships, ticketing , and suites sales. Legends is proud to represent and support ... the Bills during this historic moment in Western New York and is focused on delivering the most fan-experience driven stadium in the National Football League. THE ROLE The Human Resources Manager for Legends at Highmark stadium is an integral part of… more
- TekSynap (Bethesda, MD)
- …in a DoD/IC environment. + Experience with Windows/Linux troubleshooting and ticketing platforms (ServiceNow, Remedy). + Familiarity with networking, user access ... issues, and security hygiene. + Strong communication and customer service skills. **PREFERRED QUALIFICATIONS** + ITIL v4 or DoD 8570 IAT Level I certification. + Experience supporting ODNI or NSA service desks. + Familiarity with automated monitoring platforms… more
- Signature Aviation (Orlando, FL)
- …documentation of solutions, configurations, and system optimizations in enterprise ticketing and knowledge systems. + Contribute to the continuous improvement ... of white-glove IT support policies and service delivery models. **Minimum Education and/or Experience:** + Bachelor's degree in Information Technology, Computer Science, or a related discipline (or equivalent combination of education and progressive… more
- DCCA (Annapolis Junction, MD)
- …. Release management . Version-control systems, such as Git and GitLab . Ticketing systems, such as Atlassian Jira . Knowledge management and collaboration tools, ... such as Atlassian Confluence and other Atlassian tools, Microsoft SharePoint . Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams . Strong technical background with expertise in software… more
- University of Washington (Seattle, WA)
- …in Workday and on PsycSource, the department's intranet and internal ticketing /tracking system. + Prepare annual materials and communications for faculty and ... academic personnel actions, ensuring review materials are distributed to voting faculty. + Support mandatory and non-mandatory promotion processes for regular and research faculty. Faculty and Academic Personnel Compensation + Manage faculty compensation… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …as Dynatrace, Nagios, Zabbix, SolarWinds, SCOM, or similar systems. + Familiarity with ticketing tools such as ServiceNow, Remedy, or similar ITIL tools. + Excellent ... problem-solving skills and the ability to remain calm under pressure in high-stress situations. + Strong communication skills to convey technical information clearly to both technical and non-technical stakeholders. + Willingness to work in shifts, including… more
- SHI (Jackson, MS)
- …user/practitioner experience + Vendor platform purchasing & deployment experience + IT ticketing software experience + Candidate will be expected to understand all ... aspects of the hardware and software lifecycle - from purchasing to deployment to decommissioning as well as the IT, finance, and other related disciplines with ITAM and ITSM processes \#LI-AR115 The estimated annual pay range for this position is $70,000 -… more
- Custom Computer Specialists (Hampton, CT)
- …Managed Services and Project Services, as needed. + Oversee and maintain the ticketing system to ensure efficiency and organization. + Manage inbound tickets from ... initiation to resolution, ensuring timely and effective support. + Provide in-person support for end-user devices, including computers, printers, fax machines, and other peripherals. + Provide end-user training as needed. + Ensure reliable network access and… more
- CIO Solutions (Santa Barbara, CA)
- …one or more of the following: + Remote management and monitoring tools + Ticketing systems + Backup devices + Power supplies + APs, firewalls, routers, switches, ... network printers + Must work well with little supervision individually and in a team environment + Possess excellent verbal and written communication skills + Be available for on-call and after-hours support responsibilities + Customer-oriented and friendly… more