- Empire State University (NY)
- …solutions. + Scripting or programming experience. + Experience with Team Dynamix ticketing system. + Familiarity with ITIL/ITSM frameworks. + Prior experience in a ... higher education environment. Special Information: + Occasional evening and weekend work may be required. + Periodic travel may be required to fulfill department and university-wide commitments. + Applicants must be currently authorized to work in the United… more
- CACI International (Denver, CO)
- …Familiarity with IT service management frameworks (eg, ITIL) + Experience with ticketing systems and IT service management tools + Excellent project management ... skills + Strong analytical and problem-solving abilities + Outstanding communication and interpersonal skills + Ability to work effectively in a team environment _Desired:_ + ITIL certification preferred; additional PM certifications (eg, PMP) a plus This… more
- Public Consulting Group (Jefferson City, MO)
- …Grafana (optional), M365 Service Health, Message Trace, SIEM (eg, Sentinel), ticketing (ServiceNow/Jira). + Valimail **Education** + Bachelor's in Computer Science, ... Information Systems, or equivalent experience. Comparable experience substitutes for degree. **Certifications (Preferred but not required)** + AWS Certified Cloud Practitioner (CLF-C02) + Microsoft 365 Certified: Messaging Administrator Associate (MS-203). +… more
- Amazon (Herndon, VA)
- …operational procedures. Key job responsibilities Manage work and priorities through ticketing system and workflows to complete customer requests and projects ... Collaboration with various stakeholders to remove project obstacles Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction Up to 30% travel within… more
- Cayuse Holdings (Arlington, VA)
- …cases to ensure SOP and work instruction compliance. + Perform Unified Ticketing System (UTS) administrative functions. + Coordinate with stakeholders to Identify ... lifecycle management process gaps and provide mitigation recommendations. + Review and update the UTS and Incident Reporting Portal (IRP) requirements. + Coordinate stakeholder and Service Desk processes and tool interoperability. + Define, measure, and report… more
- General Dynamics Information Technology (Springfield, VA)
- …Cybersecurity Performance Evaluation Model reporting, etc.) + Utilize agency approved ticketing systems to document, track, assign, update, and coordinate all ... engineering, integration, configuration, and maintenance actions + Use various monitoring, analysis, and visualization tools to track effectiveness, status, performance metrics, and other information as needed or required by Government staff and contractors… more
- Two95 International Inc. (Decatur, GA)
- …$Open(Best Possible) + Must have prior experience working with Airline Ticketing Projects. + Experience developing requirements and test scenarios for automated ... test suites for APIs + Demonstrated experience with Agile or other rapid application development methods + Strong experience in discovery, identification, and documentation of APIs + Effectively and professionally communicate with management, staff and… more
- Amazon (Mesa, AZ)
- …under pressure - Experience managing work and priorities through a ticketing system - Experience with cabling infrastructure best practices and methodologies ... - Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally… more
- Pinkerton (San Jose, CA)
- …+ Assign and resolve system user issues as they arise through the system ticketing process. + Perform audits of systems and policies and maintain tracking lists of ... all system issues proactively while implementing solutions along the way. + Communicate internally with other technology partners, Project Leads, and externally with integrators. + Provide system support to integrators on security technologies, including… more
- Johns Hopkins University (Baltimore, MD)
- …duties as assigned. _In addition to the duties described above_ + Perform HR ticketing and tracking for Students, Staff, and Faculty in direct support and in ... collaboration with the department administrator. + Process financial transactions related to special projects and meeting support. This includes purchase orders, check requests, P-Card transactions, and tracking. + Participate in department administrative and… more