- University of Southern California (Los Angeles, CA)
- …supervisor or technical staff. + Creating and updating tickets via Footprints ticketing system according to specified priority levels. Follows USC Health Sciences IT ... problem and ticket tracking procedures. + Provides User Account provisioning services, as required by creating and updating user accounts via Active Directory. + Install software via Active Directory or System Center Configuration Management (SCCM). Provide… more
- NTT America, Inc. (Yonkers, NY)
- …on-call rotations, and emergency response planning. + Experience with ticketing /reporting systems; ServiceNow experience strongly preferred. + Strong organizational, ... conflict resolution, and multitasking skills. + Ability to lift 50 lbs., work on ladders, and operate in physically demanding environments. + Reliable transportation and a clean, insurable driving record. + COVID-19 and flu vaccination (required for access to… more
- RTX Corporation (Beale AFB, CA)
- …to the Original Equipment Manufacturer (OEM) and stakeholders through incident ticketing systems. + Conducting in-depth analysis, diagnostics, and fault isolation ... for the HBS software and systems. + Support SIGINT post-upgrade efforts, in accordance with (IAW) technical data, tactics, techniques, and procedures (TTPs), and operating instructions (OIs). + Performing pre-mission configuration tasks, including system… more
- Robert Half Finance & Accounting (New Rochelle, NY)
- …a focus on empathy and issue resolution. + Familiarity with Office Suite, ticketing systems, and CRM platforms to support operations effectively. + Proven ability to ... analyze customer concerns and develop actionable solutions while maintaining detailed documentation. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.… more
- RTX Corporation (Tallahassee, FL)
- …audit concepts + Exposure to SAP GUI & SAP Fiori + Familiarity with ticketing systems like ServiceNow or Remedy + Familiarity with Cloud architectures (Azure, AWS) ... **Development Opportunity:** This role is designed to be a launchpad into SAP Security. The selected candidate will be given mentoring, technical training, and the opportunity to shadow senior team members to gain deeper skills in: SAP Ariba Security Role… more
- GoNetspeed (Bangor, ME)
- …Job Functions: Basic overall: Clearly documenting ALL calls via our Ticketing System. Communicating complex technical issues to customers in an easy-to-understand ... manner. Respond professionally and proficiently to internal and external customers. Perform customer call backs as appropriate and small business customer support. Proactively monitor all in-service Systems and respond to major events appropriately. Ability to… more
- Boston University (Boston, MA)
- …knowledge of digital signage solutions (eg, Appspace) + Experience with ticketing systems (eg, ServiceNow) + Programming or commissioning experience in professional ... audio/video integration preferred Soft Skills: + Patience in problem-solving complex technical issues, both over the phone and in person, with diverse customers. + Ability to learn and support new technology quickly. + Excellent interpersonal communication and… more
- Commerce Bank (Kansas City, MO)
- …required + 2+ years client support experience required + Experience with case/ ticketing /CRM systems preferred *Hybrid Schedule: In office 2 days per week **Level ... of role is determined by knowledge, experience, skills, abilities, and education For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the… more
- CompuCom (Jacksonville, FL)
- …Assist, LogMeIn + Mobile Device Management + Able to use ServiceNow or similar ticketing system + Event Log diagnosis **Soft Skills** + Performs a variety of ... complicated tasks + Excellent customer service skills + A wide degree of creativity and latitude is expected **Wage Range** **:** The hourly rate for this position is between $16.50 - $24.20 per hour. Factors which may affect starting pay within this range may… more
- CAE USA INC (Tampa, FL)
- …to ensure high system integrity and security + Effectively use Help Desk ticketing system for incident and problem management, customer interaction and follow-up. + ... Create and maintain System Configuration documentation. + Maintain reports regarding system downtime, plans for preventative maintenance, and disaster recovery. + Active contribution towards Cross-Training initiative for Tier II Platforms. + Assist with… more
Recent Jobs
-
State Prog Admin Coordinator - Construction Project Manager
- Minnesota State (St. Paul, MN)