- NuAxis Innovations (Falls Church, VA)
- …government contracting environment. . Familiarity with ServiceNow, Remedy, or other ITSM/ ticketing platforms. . Certifications such as CompTIA A+, Network+, or ITIL ... Foundation. **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile:** We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have… more
- GovCIO (Virginia Beach, VA)
- …instructional delivery systems (eg, MRTS 3D for JCC) + Participate in Remedy ticketing and TTE lifecycle support **Qualifications** Bachelor's with 5 - 8 years (or ... commensurate experience) Required Skills and Experience + Clearance Required: Secret + 7+ years of hands-on experience and formal military training on systems listed below + Completion of formal instructor training (eg, Navy Instructor Training Course or… more
- CACI International (Hanover, MD)
- …and customer facing meetings; track and update progress within online ticketing system Disrupt traditional workflows and processes by building enterprise-scale cloud ... solutions using AWS technologies + Develop cloud solutions and workflows using a mix of services, custom code, external dependencies, and data archiving + Design and automate AWS workload deployments using DevSecOps methodologies and Infrastructure as Code… more
- Burlington (Burlington, NJ)
- …maintenance of HVAC system + Experience with facilities work order ticketing systems is a plus + Basic computer skills experience ... (sending/receiving/reading/responding to emails and updating work order system) + Ability to lift 50 lbs. repeatedly + Ability to safely climb a ladder up to 30' and willing and able to work from high equipment such as scaffolding, mechanical lifts, ladders,… more
- Warner Bros. Discovery (Atlanta, GA)
- …Automation and Response) Team empowers the WBD CSOC by maintaining our ticketing and SOAR platform. The Cybersecurity Security Operations Center provides 24/7/365 ... monitoring, detection, and response coverage for the entire WBD network infrastructure, web facing applications and endpoints. This position will support the CSOC by engineering security tool integrations, automations, scripts, and playbook content for the… more
- Amazon (Umatilla, OR)
- …to while performing work. - Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and ... building management systems. - Work schedule changes depending on specific site needs. - Maintain data center critical infrastructure equipment ensuring 99.999% up-time of the world's largest cloud computing portfolio. - Role will support more than one… more
- Koniag Government Services (Washington, DC)
- …to development teams as needed + Monitor support channels (eg, Teams, email, ticketing systems) and ensure timely responses to user inquiries + Conduct regular data ... audits to maintain the accuracy and integrity of system records + Track system usage and gather user feedback to recommend enhancements and process improvements + Assist end users with minor IT issues, such as basic troubleshooting, software installations, and… more
- US Foods (Rosemont, IL)
- …Dynamics 365 settings. + Triage, troubleshoot and resolve tickets from Service Manager ticketing system during work hours and on call hours. + Hands on experience ... with Windows Desktop and Server configuration including Registry, Driver installation, Device Manager, and IIS. + Collaborate with technical teams (Tech Engineering, Server Support, Network Engineering, etc.) to solve Dynamics 365 incidents via email, Teams,… more
- New York State Civil Service (Albany, NY)
- …assignments. WORK PERFORMED:* Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner. * Maintain helpdesk ... coverage; user follow-ups; and managing daily tickets assigned.* Maintain advance knowledge of ESD's standardized software applications to assist in problem resolution and needs assessment.* Support end-users with remote access on desktops/laptops and mobile… more
- New York State Civil Service (New York, NY)
- …assignments.WORK PERFORMED:. Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner.. Maintain helpdesk coverage; ... user follow-ups; and managing daily tickets assigned.. Maintain advance knowledge of ESD's standardized software applications to assist in problem resolution and needs assessment.. Support end-users with remote access on desktops/laptops and mobile devices… more