- Parsons Corporation (Colorado Springs, CO)
- …all users. Creates and tracks incident tickets to resolution + Proficiency with ticketing systems for tracking and managing user support requests. + Escalates and ... routes incident tickets to the proper groups to resolve issues + Track metrics for incident tickets and watch for trends + Troubleshoot hardware/software interface and interoperability problems + Work as part of a security incident response team as needed +… more
- Mission Support and Test Services (Las Vegas, NV)
- …maintenance for product lifecycle. + Performs within change control and ticketing system environment. + Participates in after-hours support pool. Requirements ... include evening and weekend availability. + Documents adjustments made to hardware and software components and provides documentation for new systems as needed. + Develops and maintains procurements, procedures, documents, inventories, and reports to ensure… more
- Mission Support and Test Services (Las Vegas, NV)
- …maintenance for product lifecycle. + Performs within change control and ticketing system environment. + Participates in after-hours support pool. Requirements ... include evening and weekend availability. + Develops and maintains procurements, procedures, documents, inventories, and reports to ensure compliance with DOE Orders, company procedures, etc. + Helps maintain processes, plans, vehicles, equipment, and systems… more
- Mission Support and Test Services (Las Vegas, NV)
- …Perform data entry (Footprints, WASP, SolarWinds, etc.), phones, customer requests, and ticketing workflow in the ECN Network Operations Center (NOC). + Interface ... with vendors and customers as required. + Participate in the Deployment Authorization Program (DAP) for emergency response and temporary duty location (TDY) for non-emergency response travel. + Support National Emergency Response group's emergency response… more
- William C Brown Inc (Springfield, VA)
- …documentation and SOPs to train new employees Utilization of a ServiceNow based ticketing database to track, update and resolve break/fix incident tickets and in ... fulfilling new requests submitted and tracked as Demands and RITMs Identify and execute process improvements and other enhancements that improve operational efficiency. Position Requirements WHAT YOU'LL NEED TO SUCCEED: Basic Qualifications: TS/SCI Clearance… more
- SpaceX (Bastrop, TX)
- …Facility that requires a high level of attention and cleanliness + Manage work ticketing system to ensure correct staff and timely responses to break/fix requests + ... Manage third-party service providers to ensure services meet SpaceX standards and terms of contract + Partner with our construction team to develop, plan and execute site improvement projects in accordance with overall business objectives and strategy BASIC… more
- Mission Support and Test Services (Las Vegas, NV)
- …ensure optimal performance and security. + Input and analyze data from ticketing and monitoring systems (Footprints, WASP, SolarWinds, etc.). + Provide technical ... expertise and support for complex troubleshooting issues and for end-user troubleshooting hardware and software issues, resolving technical problems, and assisting with system configurations and installations. + Assume responsibility for complete lifecycle of… more
- Guthrie (Sayre, PA)
- …+ Experience with ITSM functionalities such as change control, CMDB and ticketing systems. + Strong knowledge of healthcare information systems (eg, Epic, Cerner), ... cybersecurity and clinical operations. + Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units. + Demonstrated ability to facilitate evaluation of technologies and achieve consensus on… more
- EPS Corporation (Dahlgren, VA)
- …managementpractices. + Working knowledge ofBMC Remedy,ServiceNow, or other enterprise ticketing systems. Desired Skills/Other Considerations EPS Corporation is an ... equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. Type of Security Clearance Required Secret more
- Grant Thornton (Downers Grove, IL)
- …reporting, or PowerPlatform integrations. + Knowledge of HR Helpdesk systems and ticketing workflows. + Exposure to M&A integration projects and global HRIS ... transformation initiatives. The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO, Reno, NV, Cleveland, OH and Baltimore, MD offices only is between $68,000 and $102,000 per year. About Us At Grant Thornton, we… more
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