- Commerce Bank (Kansas City, MO)
- …required + 2+ years client support experience required + Experience with case/ ticketing /CRM systems preferred *Hybrid Schedule: In office 2 days per week **Level ... of role is determined by knowledge, experience, skills, abilities, and education For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the… more
- CompuCom (Jacksonville, FL)
- …Assist, LogMeIn + Mobile Device Management + Able to use ServiceNow or similar ticketing system + Event Log diagnosis **Soft Skills** + Performs a variety of ... complicated tasks + Excellent customer service skills + A wide degree of creativity and latitude is expected **Wage Range** **:** The hourly rate for this position is between $16.50 - $24.20 per hour. Factors which may affect starting pay within this range may… more
- CAE USA INC (Tampa, FL)
- …to ensure high system integrity and security + Effectively use Help Desk ticketing system for incident and problem management, customer interaction and follow-up. + ... Create and maintain System Configuration documentation. + Maintain reports regarding system downtime, plans for preventative maintenance, and disaster recovery. + Active contribution towards Cross-Training initiative for Tier II Platforms. + Assist with… more
- NuAxis Innovations (Falls Church, VA)
- …government contracting environment. . Familiarity with ServiceNow, Remedy, or other ITSM/ ticketing platforms. . Certifications such as CompTIA A+, Network+, or ITIL ... Foundation. **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile:** We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have… more
- GovCIO (Virginia Beach, VA)
- …instructional delivery systems (eg, MRTS 3D for JCC) + Participate in Remedy ticketing and TTE lifecycle support **Qualifications** Bachelor's with 5 - 8 years (or ... commensurate experience) Required Skills and Experience + Clearance Required: Secret + 7+ years of hands-on experience and formal military training on systems listed below + Completion of formal instructor training (eg, Navy Instructor Training Course or… more
- CACI International (Hanover, MD)
- …and customer facing meetings; track and update progress within online ticketing system Disrupt traditional workflows and processes by building enterprise-scale cloud ... solutions using AWS technologies + Develop cloud solutions and workflows using a mix of services, custom code, external dependencies, and data archiving + Design and automate AWS workload deployments using DevSecOps methodologies and Infrastructure as Code… more
- Burlington (Burlington, NJ)
- …maintenance of HVAC system + Experience with facilities work order ticketing systems is a plus + Basic computer skills experience ... (sending/receiving/reading/responding to emails and updating work order system) + Ability to lift 50 lbs. repeatedly + Ability to safely climb a ladder up to 30' and willing and able to work from high equipment such as scaffolding, mechanical lifts, ladders,… more
- Warner Bros. Discovery (Atlanta, GA)
- …Automation and Response) Team empowers the WBD CSOC by maintaining our ticketing and SOAR platform. The Cybersecurity Security Operations Center provides 24/7/365 ... monitoring, detection, and response coverage for the entire WBD network infrastructure, web facing applications and endpoints. This position will support the CSOC by engineering security tool integrations, automations, scripts, and playbook content for the… more
- Amazon (Umatilla, OR)
- …to while performing work. - Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and ... building management systems. - Work schedule changes depending on specific site needs. - Maintain data center critical infrastructure equipment ensuring 99.999% up-time of the world's largest cloud computing portfolio. - Role will support more than one… more
- Koniag Government Services (Washington, DC)
- …to development teams as needed + Monitor support channels (eg, Teams, email, ticketing systems) and ensure timely responses to user inquiries + Conduct regular data ... audits to maintain the accuracy and integrity of system records + Track system usage and gather user feedback to recommend enhancements and process improvements + Assist end users with minor IT issues, such as basic troubleshooting, software installations, and… more