- CAE USA INC (Moose, MN)
- …system and user issues/errors + Coordinate Help Desk workflow. + Utilize various ticketing systems to aid in rectifying ERKS program issues. + Carry out error ... reporting. + Conduct and/or oversee training activities for new users as well as recurrent training for existing users Baseline Management Functions + Design, test and implement tasks in the ERKS Baseline + Revise existing task definitions as directed by… more
- CACI International (Denver, CO)
- …and troubleshooting techniques. + Familiarity with network monitoring tools and ticketing systems. + Excellent communication and presentation skills. + Ability to ... explain complex technical concepts in an easy-to-understand manner. + Experience with remote training tools and virtual classrooms. + Strong organizational and time management skills _Desired:_ + Familiarity with ITIL framework and service management best… more
- Koniag Government Services (Washington, DC)
- …dynamic 24/7 operations environment + Proficient in Microsoft Office apps, ticketing systems, remote desktop tools **Desired Qualifications:** + Prior experience ... supporting networks, servers, cloud infrastructure + Basic scripting abilities in languages like Python, Bash, PowerShell + Understanding of cybersecurity principles, controls, and incident response + Certification in ITIL, CompTIA Network+, Security+ or… more
- WellLife Network (Lake Success, NY)
- …+ Experience with incident and service request tools (eg, service desk ticketing systems). + Dependable with the ability to adhere to time-sensitive schedules ... and meet deadlines. **What You'll Gain** . Compensation: Competitive hourly rate based on experience. . Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching). . Work-Life Balance: Paid time off, holidays, and personal days. .… more
- Northrop Grumman (Wright Patterson AFB, OH)
- …Engineer** to respond and remediate after hour incidents reported to DAF CLOUDworks ticketing system on **Wright-Patterson Air Force Base, OH** . DAF CLOUDworks is a ... rapidly growing secure cloud program that encompasses 10+ teams supporting information security, infrastructure development, and cloud migration. In order to support and sustain the environment an engineer needs to be available after-hours to receive any… more
- Amazon (Aurora, CO)
- …and clearing of configurations, updating progress through a web ticketing system, and familiarity with basic PC components/hardware: HDD/SSD/Flash/Removable storage ... media Ram/CPU/Motherboard/Input-Output devices - Previous experience working on IT equipment (racking & stacking gear, cable management, building computers, troubleshooting PC/Desktops/Laptops) Amazon is an equal opportunity employer and does not discriminate… more
- Motion Recruitment Partners (Phoenix, AZ)
- …15% Hardware & Peripheral Troubleshooting + 10% Networking & Connectivity + 5% Ticketing Systems / Documentation Daily Responsibilities + 100% Hands On **The Offer** ... + Bonus **OR** Commission eligible You will receive the following benefits: + Medical, Dental, and Vision Insurance + Vacation Time + Stock Options Applicants must be currently authorized to work in the US on a full-time basis now and in the future. **You will… more
- CACI International (Sterling, VA)
- …and IT service management principles + Experience with ITSM tools and ticketing systems + Strong analytical and problem-solving skills + Excellent attention to ... detail + Good communication and interpersonal skills + Proficiency in data analysis and reporting tools + ITIL 4 certification _Desired:_ + Additional quality management certifications (eg, Six Sigma) preferred + Experience in data analysis and reporting +… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …Knowledge of DoD COMSEC procedures. + Familiarity with DoD trouble ticketing systems (GTMS/Remedy), troubleshooting methodologies, and service desk operations. + ... Proficient in Microsoft Office Suite software and advanced Windows Operating System experience. Build Your Career With Us Linchpin Solutions' professional services organization is committed to delivering qualified candidates that meet or exceed clients'… more
- NTT America, Inc. (Southfield, MI)
- …+ Advanced Managed Services experience. + Advanced knowledge and experience in ticketing tools, preferably Service Now. + Worked in multiple large Global Enterprise ... client outsourcing projects. + Advanced vendor management experience. + Track record of effective shift left work management skills (moving work to junior levels). + Advanced experience and understanding of the IT industry and standards for IT service… more