- Insight Global (North Las Vegas, NV)
- …devices. * Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical ... Microsoft Active Directory o Microsoft 10+ operating systems o ServiceNow ticketing system/technology tracking * General understanding of LAN/WAN troubleshooting *… more
- New York Botanical Garden (Bronx, NY)
- …and repeat customers. + Manage reservations, payments, and confirmations using ticketing systems. + Enforce policies, manage follow-ups, and send pre-visit ... + Strong working knowledge of Microsoft Word and Excel required knowledge of Ticketing Systems/and or database systems a plus. + Must be available holidays ,… more
- Sysco (College Park, GA)
- …as needed. **Description of Responsibilities:** + Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as ... assigned. + Train and assist end users to effectively utilize the enterprise ticketing system + Maintain reliable "Hot Spare" Laptop/Desktop systems + Dispose of old… more
- Amazon (Boardman, OR)
- …with various stake holders to remove project obstacles Report current status via ticketing system, status reports, email and slack Manage work and priorities through ... ticketing system and workflows to complete customer requests and projects Maintain accurate records and document problems and processes to successfully draft and… more
- L3Harris (Greenville, TX)
- …be responsible for answering incoming calls, logging interactions within our ticketing system, and managing incident and service requests. Essential Functions: + ... 2016 and O365 suite Preferred Additional Skills: + Familiarity with ITSM ticketing systems (ex. ServiceNow, Remedy). + Experience in monitoring systems and… more
- Warner Bros. Discovery (Atlanta, GA)
- …of technical performance. Evaluate and prioritize incidents in our ServiceNow ticketing system, communicating status updates to partners, serving as an escalation ... within the team. Evaluate and prioritize incidents in our ServiceNow ticketing system, communicating status updates to partners, serving as an escalation… more
- JDA Partners Technical Services Group LLC (New York, NY)
- …Desk and User Support + Provide Level 1 support for end users via ticketing system, phone, and in-person requests. + Troubleshoot issues related to Windows, macOS, ... Adim, Teams Admin - willing to train + Familiarity with asset management and ticketing platforms, with the capacity to quickly develop proficiency in new systems. +… more
- University of North Carolina at Charlotte (Charlotte, NC)
- …department. + Partner with the Athletics Ticket Office to reconcile all ticketing and game parking sales to third third-party ticket sales system (Paciolan). ... Concur Travel or a related enterprise level system. + Familiarity with Paciolan ticketing system or a related enterprise-level system. + Strong people skills and the… more
- Xerox (Germantown, WI)
- …golden images + Document and update progress daily in the **Autotask** ticketing system, ensuring accurate and timely communication on deployment status. + Manage ... abilities and attention to detail **Preferred:** + Proficient in using a ticketing system (Autotask preferred) + Previous experience working in an MSP or… more
- US Tech Solutions (Ann Arbor, MI)
- …configurations. + You will handle daily tasks and requests using the corporate IT ticketing system. + The role focuses on the hardening and improvement of existing ... for security controls. + Handle daily requests through the corporate IT ticketing system to onboard devices onto the network and address system issues.… more
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