- TEKsystems (Mount Pleasant, WI)
- …of storage devices. * Experience managing work and priorities through a ticketing system. * Familiarity with ITIL Framework (ITSM, Change Management, Problem ... Management). * Strong understanding of Network Fundamentals (OSI Layers 1-3). * Experience with building, testing, and running cables between devices. * Experience with installing and terminating Copper and Fiber Optic cabling. * Experience with GPU deployment… more
- US Tech Solutions (Atlanta, GA)
- …Microsoft Office Suite (Sheets/Excel, Slides/PowerPoint, Docs/Word). + Experience with ticketing systems, project management tools, or workflow platforms (eg, Asana, ... Smartsheet, Jira, Salesforce). + Ability to work collaboratively across teams and functions. **Experience (Desired):** + Experience supporting or managing vendor/supplier relationships in a global organization. + Knowledge of L&D or training operations,… more
- Canon USA & Affiliates (Philadelphia, PA)
- …for corrective action. + Monitors and addresses issues in the Service Now ticketing system to ensure end user inquiries/complaints are closed within 48hrs. + ... Partners with Purchasing and Accounts Payable to investigate and reconcile Invoices Not Received (INR) and Receipts Not Invoiced (RNI) + Ensures adequate maintenance for all records pertaining to outgoing shipments, packings slips, and delivery tickets. +… more
- Iron Mountain (Phoenix, AZ)
- …customer requests, on-the-job training will be provided. + Monitor service management ticketing system for tasks as assigned throughout your daily shift. Tasks can ... include customer requests, escorting, trouble tickets, material handling, and customer installations. + Proactively identify issues and take the needed steps to resolve. **Key Skills, Requirements and Competencies:** + 0-2 years experience in a customer… more
- GovCIO (El Paso, TX)
- …Directory products. Document and track customer incidents and requests via ticketing management system by updating troubleshooting and resolution efforts and ... efficiently escalating tickets to appropriate teams when applicable. Isolate and resolving issues with individual workstations. Acting as a resource to answer user questions about hardware and software issues **Qualifications** + Bachelor's Degree or… more
- H&R Block (Greenfield, WI)
- …the district + Document hardware problems and their resolution within the ticketing system + Maintain up-to-date technical knowledge of the department's supported ... products and systems + Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team Education: + High school diploma or equivalent Work Experience: + Knowledge of Outlook and Microsoft Suite… more
- Adecco US, Inc. (Flower Mound, TX)
- …lighting fixtures + Accurately document completed work using a computer-based ticketing system + Assist with additional maintenance or trade-related duties as ... assigned **Skills & Qualifications** + Dependable, reliable, and self-motivated + Strong attention to detail and problem-solving skills + Ability to read and understand electrical prints and schematics + Effective communication skills + Ability to order,… more
- Zscaler (Mclean, VA)
- …(scanning, evaluation, patching, reporting) and familiarity with Jira/ServiceNow for ticketing and exception management in isolated environments \#LI-Onsite \#LI-KM9 ... Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a… more
- Chenega Corporation (Arlington, VA)
- …details, including symptoms, error messages, and user information, within a ticketing system for tracking purposes. + Effectively use internal knowledge bases ... and documented solutions to resolve known issues quickly. + Familiar with ticket escalation to tier 2 support or other specialized teams, providing clear documentation of the issue and troubleshooting steps taken. + Other duties as assigned. **Qualifications**… more
- Insight Global (San Jose, CA)
- …quickly and clearly to Jira-related support requests via Slack, email, or ticketing tools. Handle routine admin tasks such as: Adding/removing users and managing ... group access. Creating and modifying filters, dashboards, and boards. Making minor workflow updates (statuses, transitions, field screens). Helping users set up or configure projects based on templates. Troubleshoot issues related to permissions,… more