- Insight Global (Oak Brook, IL)
- …systems, but must possess some technical knowledge, experience working with a ticketing system, and excellent customer service skills Two Openings: Central Time ... password resets, browser settings, clearing cache/cookies). * Experience using a ticketing system (eg, Zendesk, Freshdesk, ServiceNow). * Excellent customer service… more
- Amentum (Washington, DC)
- …mobile support while multitasking in a fast-paced environment and utilizing the ServiceNow ticketing system. One of your strong points is your eagerness to learn and ... and track customer incidents and requests using the ServiceNow incident tracking/ ticketing software system. Here at Amentum, we are bringing advanced engineering… more
- Lithia & Driveway (Tigard, OR)
- …Responsibilities + Monitor, triage, resolve, and reassign support tickets in the ticketing system. + Ability to implement system changes via code (eg, JavaScript, ... access setup for new users. + Identify and implement automations for ticketing and onboarding processes using scripting and automation tools (eg, JavaScript, Python,… more
- TEKsystems (Sierra Vista, AZ)
- …service + Service desk + Windows 10 + Active directory + Office 365 + Ticketing system + Phone support Top Skills' Details *Active Secret clearance, Current A+, Net+ ... higher tiers as required. + Documents all customer interactions within a ticketing system. Skills Help desk support, Troubleshooting, Customer service, Service desk,… more
- Adecco US, Inc. (Spring, TX)
- …issues for end-users to prevent escalation, working in the ServiceNow Ticketing System. . Providing cross-divisional troubleshooting by updating and maintaining ... functionality. . Documenting service events accurately in work orders and ticketing systems. Candidates for _Field Technical Associate_ must meet the following… more
- NVIDIA (Santa Clara, CA)
- …CFAs (Connecting Facility Assignment), and circuit details in inventory and ticketing inventory systems. Accurate and thorough documentation of all LOAs, and ... must be meticulously maintained within designated inventory management and ticketing systems to ensure operational efficiency, facilitate timely troubleshooting, and… more
- Leidos (Washington, DC)
- …individual selected for this position. All work for the team is tracked in a ticketing system. The ticketing system will be utilized to track performance with ... security clearance + US Citizen Preferred Qualifications: + Use of an ITSM ticketing system (ServiceNow) + Past experience with Department of Justice components +… more
- Mom's Meals (North Jackson, OH)
- …and VPN issues + Log all user interactions and issues in the ticketing system, ensuring accurate documentation of resolutions + Escalate unresolved or complex ... operating systems and Microsoft Office 365 applications + Proficiency with ticketing systems (eg, ConnectWise, ServiceNow, Jira, or Zendesk) + Strong communication… more
- ERP International (Bohemia, NY)
- …+ Experience developing and managing ITIL process-based asset management in an automated ticketing system such as ServiceNow for a medium size client base IT + ... + Strong written and verbal communications skills + Knowledge of the ServiceNow ticketing system + Experience with ITIL best practices + Knowledge working with and… more
- Community Health Systems (Franklin, TN)
- …Representative II collects and documents information through the ServiceNow ticketing system and escalates complex issues when necessary. **Essential Functions** ... incidents and requests; logs all incidents and service requests in the ServiceNow ticketing system and escalates issues beyond scope as needed. + Uses the… more