- Community Health Systems (Laporte, IN)
- …and Abilities** + Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such ... as Oracle or similar. + Strong verbal and written communication skills, ensuring clear and professional interactions. + Ability to handle high call volumes and multi-task across different customer service platforms. + Strong problem-solving skills with the… more
- Iron Mountain (Manassas, VA)
- …customer requests, on-the-job training will be provided. * Monitor service management ticketing system for tasks as assigned throughout your daily shift.Tasks can ... include customer requests, escorting, trouble tickets, material handling, and customer installations. * Proactively identify issues and take the needed steps to resolve them. * Shipping and receiving: inbound and outbound shipments, dock space management,… more
- Actalent (Cleveland, OH)
- …systems. Responsibilities + Respond to and resolve customer inquiries via the ticketing system. + Troubleshoot login issues and escalate complex cases as needed. ... + Assist hospital staff with navigating workflows within the platform. + Provide guidance on best practices for case management and scheduling. + Understand medical terminology to communicate effectively with hospital systems. + Understand the workflows of… more
- Under Armour, Inc. (Livermore, CA)
- …to the Store Leadership + Assist as needed in operations; cash desk/ ticketing /merchandising/stock replenishment + Collaborate with teammates to achieve store goals + ... Ability to actively listen to feedback from leadership to continue to grow as a teammate + Perform other tasks as assigned by management **Requirements** **To be considered for this role, you must meet these minimum requirements:** + At least 18 years old +… more
- UIC Government Services and the Bowhead Family of Companies (Charleston, SC)
- …IP addresses in the IPA Database. + Utilize the Remedy System (or current ticketing system) to assign and track trouble calls as appropriate. + Help Desk Specialist ... will assist with the maintenance and monitoring of the User Assistance mailbox to ensure that all users receive timely support in response to their requests for assistance. + Participate in the development and maintenance of Standard Operating Procedures… more
- University of Washington (Seattle, WA)
- …ProCard purchases using Workday's ProCard reconciliation module. + Utilize UWConnect ticketing system to include all communication and documentation for each ... requested transaction. + Assist manager in Accounts Receivable, including + Create invoices and other AR tasks in Workday. + Develop and document College-specific AR best practices. + Develop and document workflows that integrate departmental business needs,… more
- General Dynamics Information Technology (Vancouver, WA)
- …Hunting, Big Data Analytics, Endpoint Threat Detection and Response, SIEM, workflow and ticketing , and Intrusion Detection System * Knowledge of NIST SP 800-53 Rev. ... 5, 800-37, 800-171, FedRAMP, FISMA, and NIST AI RMF standards. Experience: * 5-8 years related experience * Prior performance in roles such as ISSO, ISSM, or SOC analyst Certifications: * CISSP preferred Security Clearance: * Current Secret, Top Secret, DOE L,… more
- General Dynamics Information Technology (Fairfax, VA)
- …Logical Volume Management + Significant Experience with an Enterprise Monitoring\ Ticketing System + Demonstrated analytic problem-solving ability + Excellent written ... and verbal communication skills + Time management and organizational aptitude + Ability to work independently **Additional Preferred qualifications but not required:** + Red Hat Certified Engineer (RHCE6/7/8) + Familiar with Oracle ODA Infrastructure (Nodes… more
- TEKsystems (Arlington, VA)
- …detail-oriented, and customer-focused. How You Will Contribute Effectively utilize ticketing to track response times, customer satisfaction, and trends Utilize ... software systems to manage internal moves, onboarding, offboarding, and storage Document facilities processes and procedures Manage work requests, document facilities issues, and establish timelines for resolution Proactively track and schedule preventive… more
- MSys Inc. (Celebration, FL)
- …both verbal and written. + Familiarity with ServiceNow, Jira, or other ticketing tools. + Familiarity with Confluence (or other documentation/wikis). + Ability to ... diagnose simple to complex system and process problems. + Demonstrated exceptional troubleshooting methodology, including the ability to communicate complex problems to all levels of technical skillsets. + Automation mindset-always looking for opportunities to… more