- T and T Consulting Services (Brunswick, GA)
- …consistent handling of incidents and service requests through the enterprise ticketing platform. + Enforce documentation quality standards, ensuring tickets are ... fully documented, properly categorized, and closed with clear resolution details to support analytics and knowledge reuse. + Provide leadership for walk-in and front desk support operations that include issuing equipment and supporting users who require… more
- American Express Global Business Travel (Dover, DE)
- …**What We're Looking For** + 5+ years corporate travel experience, including fares, ticketing , car, hotel, air, and rail for domestic and international travel. + ... Native GDS expertise (Sabre) + Professional communication (written and verbal) + Attention to detail. + Act with integrity and look after personal traveler information. + Resolving customer issues quickly and independently / with supplier + Teamwork and… more
- Kinder Morgan (Heidelberg, MS)
- …complex problems to isolate outages and restore services. + Work within a ticketing system to document the resolution of telecom outages, installations and repairs. ... + Regularly and directly interface with a wide variety of people with tact, courtesy and professionalism, including but not limited to other employees, management, vendors, and customers. + Schedule each work day for optimum efficiency for the greatest benefit… more
- Deloitte (Dallas, TX)
- …Monitoring and supporting batch jobs, queues, and planning runs + Familiarity with ticketing and ITSM tools (eg, ServiceNow) + Ability to analyze system logs, ... errors, and job traces (eg, SM37, ST22) + Performance tuning of PPDS optimizer + Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience + Limited immigration… more
- TEKsystems (Rockville, MD)
- …network printers 2. Experience providing support to VIP/priority customers 3. ServiceNow ticketing systeml Job Type & Location This is a Contract position based ... out of Rockville, MD. Pay and Benefits The pay range for this position is $25.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject… more
- CompuCom (Helena, MT)
- …Consistently provides and updates notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues. + Communicates with customers ... at all levels of technical and non-technical skill sets. + Follow-up with end users to provide status updates as per service level guidelines (SLA's). + Acts as the escalation point for complex and/or high priority problems, forwarding problems they cannot… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …and manages incident tickets in ServiceNow (Information Technology Service Management ticketing system) + Prepares and delivers reports, email notifications, and ... briefs using various tools and applications, such as MS Office Suite, Advana, and SharePoint. + Coordinates and leads restoration of services across the enterprise and different technical disciplines. + Collaborates with subject matter experts and technicians… more
- TEKsystems (Huntsville, AL)
- …for improvement * Create, update, and close support tickets in the IT ticketing systems, ensuring accurate documentation of all issues and resolutions * Provide ... excellent customer service, maintaining a positive and professional attitude while assisting users with their technical issues * Strong problem-solving skills and attention to detail including multi-tasking * Effectively troubleshoot and resolve customer… more
- Deloitte (Houston, TX)
- …productivity models, and in driving approaches for automated solutions such as ticketing and monitoring + Bachelor's degree or equivalent professional experience + ... Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve + Limited immigration sponsorship may be available Preferred + Master's degree in computer science, information systems, or other… more
- Cinemark (Plano, TX)
- …Tools Knowledge: Experience or willingness to learn documentation platforms (eg, Yonyx) and ticketing systems. Here's what our 2025 Interns had to say: + "Through ... this internship, over the past ten weeks, I have been fortunate to experience incredible opportunities to grow both professionally and personally. I worked alongside outstanding people and gained valuable technical skills that I will carry throughout my… more