- TEKsystems (Baltimore, MD)
- …call center experience + 1-2 years of experience working with "help desk ticketing tools" ie Service Now, Ivanti + Experience supporting work-from-home end-users + ... Experience working remotely as a team member Description The Help Desk Technician has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around… more
- Omni Hotels (Bretton Woods, NH)
- …(golf and ski group) + Solicit day ski groups and collaborate with Ticketing and Sales Managers. + Oversee the complete ski group process, including: Prospecting ... new groups and maintaining past group relationships* Collecting group details and coordinating all pre-arrival setup* Meeting groups on-site for ticket distribution and support* Processing and collecting payments + Oversee the coordination of major events… more
- Motion Recruitment Partners (Atlanta, GA)
- …use of power tools (eg, drills), and familiar with the ticketing system. + Hardware installation/configuration and Network cabling (install/pull) experience. + ... Lexmark certifications and experience. + Experience with Lexmark printer break-fix and equipment installs, and HP, Dell, and Lenovo. + Previous Field Service and/or Desktop, POS, printer Break/Fix experience + Excellent technical troubleshooting and customer… more
- Actalent (Cleveland, OH)
- Description * Respond to and resolve customer inquiries via ticketing system. * Troubleshoot login issues and escalate complex cases as needed. * Assist hospital ... staff with navigating workflows within the platform. * Provide guidance on best practices for case management and scheduling. * Understand medical terminology in order communicate with hospital systems * Understand the workflows of Sterile Processing… more
- US Tech Solutions (Atlanta, GA)
- …Microsoft Office Suite (Sheets/Excel, Slides/PowerPoint, Docs/Word). + Experience with ticketing systems, project management tools, or workflow platforms (eg, Asana, ... Smartsheet, Jira, Salesforce). + Ability to work collaboratively across teams and functions. **Experience (Desired):** + Experience supporting or managing vendor/supplier relationships in a global organization. + Knowledge of L&D or training operations,… more
- Iron Mountain (Phoenix, AZ)
- …customer requests, on-the-job training will be provided. + Monitor service management ticketing system for tasks as assigned throughout your daily shift. Tasks can ... include customer requests, escorting, trouble tickets, material handling, and customer installations. + Proactively identify issues and take the needed steps to resolve. **Key Skills, Requirements and Competencies:** + 0-2 years experience in a customer… more
- GovCIO (El Paso, TX)
- …Directory products. Document and track customer incidents and requests via ticketing management system by updating troubleshooting and resolution efforts and ... efficiently escalating tickets to appropriate teams when applicable. Isolate and resolving issues with individual workstations. Acting as a resource to answer user questions about hardware and software issues **Qualifications** + Bachelor's Degree or… more
- H&R Block (Greenfield, WI)
- …the district + Document hardware problems and their resolution within the ticketing system + Maintain up-to-date technical knowledge of the department's supported ... products and systems + Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team Education: + High school diploma or equivalent Work Experience: + Knowledge of Outlook and Microsoft Suite… more
- Compass Group, North America (Chicago, IL)
- …+ Basic computer skills + Familiarity with guest service platforms or ticketing systems + CPR or First Aid certification (preferred) **Key Responsibilities:** + ... Greet and assist guests as they arrive + Provide accurate venue and event information + Direct guests to correct seating areas or service zones + Resolve guest inquiries or issues with professionalism + Collaborate with security and operations teams as needed… more
- Adecco US, Inc. (Flower Mound, TX)
- …lighting fixtures + Accurately document completed work using a computer-based ticketing system + Assist with additional maintenance or trade-related duties as ... assigned **Skills & Qualifications** + Dependable, reliable, and self-motivated + Strong attention to detail and problem-solving skills + Ability to read and understand electrical prints and schematics + Effective communication skills + Ability to order,… more
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