- Cinemark (Plano, TX)
- …Tools Knowledge: Experience or willingness to learn documentation platforms (eg, Yonyx) and ticketing systems. Here's what our 2025 Interns had to say: + "Through ... this internship, over the past ten weeks, I have been fortunate to experience incredible opportunities to grow both professionally and personally. I worked alongside outstanding people and gained valuable technical skills that I will carry throughout my… more
- Northrop Grumman (Colorado Springs, CO)
- …the time of application is highly preferred + Experience with a help desk ticketing system, such as **ServiceNow** , **Remedy** , or **Atlassian JIRA** , for ... recording details of work performed and tracking information for future reference + Ability to develop and follow documentation, including standard operating procedures (SOP) for complex technical solutions, using enterprise tools such as **Atlassian… more
- CACI International (St. Louis, MO)
- …blue force response actions. * Documents actions taken and analysis in the authorized ticketing system to a level of detail where the actions taken and analysis are ... capable of being systematically reconstructed. * Develops and when approved by the Government generates and updates reports in the Joint Incident Management System (JIMS), Incident Case Management System (ICMS), and/or other authorized reporting systems as… more
- Adecco US, Inc. (Chicago, IL)
- …successful events. . Solid office management / workplace environment knowledge . Ticketing and planning on Salesforce platform, and managing G-cal . Strong customer ... service and executive interaction experience . Understand Salesforce brand and product positioning with the ability to ensure consistent, on-brand messaging for all events . Continuous development of team playbooks and standard operating procedures Organize… more
- TEKsystems (Underwood, IA)
- …+ Maintain detailed documentation of assigned tasks within the enterprise ticketing system, adhering to established SLAs and escalating issues when necessary. ... + Support Windows operating systems, Microsoft 365 applications, and print management systems. + Facilitate IT onboarding for new team members, ensuring proper provisioning of all required systems and access. + Provide technical support for IT devices that… more
- SAP (Herndon, VA)
- …transfer.** **Key Tasks** + Owns and manages concurrent SRs in a ticketing system. + Provides solutions to technical issues impacting customers' business processes ... and their ability to conduct commerce through SAP Ariba applications. + Adheres to KPIs, especially responsiveness SLAs and productivity goals. + Reports errors and code defects to development organizations; collaborates to prioritize fixes and confirm… more
- NTT DATA North America (Edison, NJ)
- …software, and consumables. + Ticket and workload management utilizing customer provided ticketing system. + Physically able to lift and move hardware. Basic ... Qualifications: + Must have at least at least 1 year of experience desktop support experience including: + Hands on experience with workstation hardware, including assembly, troubleshooting and components replacement. + Hands on experience with installation,… more
- US Tech Solutions (San Bruno, CA)
- …hybrid environment. **Skills:** + Social Media + Customer Support + Ticketing + Escalation **Education:** + Bachelor's degree. **About US Tech Solutions:** ... US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) . US Tech Solutions… more
- Ascend Autism (Hawthorne, NY)
- …and clients regarding scheduling and other service-related issues, primarily via ticketing software + Provide coverage for center-based clients, as needed + ... Maintain confidentiality and handle client information in accordance with HIPAA and organizational policies Qualifications: + 2+ years of customer service experience and/or in a healthcare intake role; experience with health insurance billing preferred + Ideal… more
- Omni Hotels (Bretton Woods, NH)
- …(golf and ski group) + Solicit day ski groups and collaborate with Ticketing and Sales Managers. + Oversee the complete ski group process, including: Prospecting ... new groups and maintaining past group relationships* Collecting group details and coordinating all pre-arrival setup* Meeting groups on-site for ticket distribution and support* Processing and collecting payments + Oversee the coordination of major events… more