- Iron Mountain (Manassas, VA)
- …customer requests, on-the-job training will be provided. * Monitor service management ticketing system for tasks as assigned throughout your daily shift.Tasks can ... include customer requests, escorting, trouble tickets, material handling, and customer installations. * Proactively identify issues and take the needed steps to resolve them. * Shipping and receiving: inbound and outbound shipments, dock space management,… more
- Under Armour, Inc. (Livermore, CA)
- …to the Store Leadership + Assist as needed in operations; cash desk/ ticketing /merchandising/stock replenishment + Collaborate with teammates to achieve store goals + ... Ability to actively listen to feedback from leadership to continue to grow as a teammate + Perform other tasks as assigned by management **Requirements** **To be considered for this role, you must meet these minimum requirements:** + At least 18 years old +… more
- UIC Government Services and the Bowhead Family of Companies (Charleston, SC)
- …IP addresses in the IPA Database. + Utilize the Remedy System (or current ticketing system) to assign and track trouble calls as appropriate. + Help Desk Specialist ... will assist with the maintenance and monitoring of the User Assistance mailbox to ensure that all users receive timely support in response to their requests for assistance. + Participate in the development and maintenance of Standard Operating Procedures… more
- ZOLL Medical Corporation (Minneapolis, MN)
- …and data retrieval from AEDs o Reporting issues through the Rescue Ready Services Ticketing System o Assist as needed with special projects in the field Required ... Qualifications: Rescue Ready Service Agent must be able to operate computer equipment and a smart phone with the Check AED mobile application. Due to the nature and environments our service professionals visit, all Rescue Ready Service Agents must pass a full… more
- University of Washington (Seattle, WA)
- …ProCard purchases using Workday's ProCard reconciliation module. + Utilize UWConnect ticketing system to include all communication and documentation for each ... requested transaction. + Assist manager in Accounts Receivable, including + Create invoices and other AR tasks in Workday. + Develop and document College-specific AR best practices. + Develop and document workflows that integrate departmental business needs,… more
- General Dynamics Information Technology (Vancouver, WA)
- …Hunting, Big Data Analytics, Endpoint Threat Detection and Response, SIEM, workflow and ticketing , and Intrusion Detection System * Knowledge of NIST SP 800-53 Rev. ... 5, 800-37, 800-171, FedRAMP, FISMA, and NIST AI RMF standards. Experience: * 5-8 years related experience * Prior performance in roles such as ISSO, ISSM, or SOC analyst Certifications: * CISSP preferred Security Clearance: * Current Secret, Top Secret, DOE L,… more
- General Dynamics Information Technology (Fairfax, VA)
- …Logical Volume Management + Significant Experience with an Enterprise Monitoring\ Ticketing System + Demonstrated analytic problem-solving ability + Excellent written ... and verbal communication skills + Time management and organizational aptitude + Ability to work independently **Additional Preferred qualifications but not required:** + Red Hat Certified Engineer (RHCE6/7/8) + Familiar with Oracle ODA Infrastructure (Nodes… more
- TEKsystems (Arlington, VA)
- …detail-oriented, and customer-focused. How You Will Contribute Effectively utilize ticketing to track response times, customer satisfaction, and trends Utilize ... software systems to manage internal moves, onboarding, offboarding, and storage Document facilities processes and procedures Manage work requests, document facilities issues, and establish timelines for resolution Proactively track and schedule preventive… more
- MSys Inc. (Celebration, FL)
- …both verbal and written. + Familiarity with ServiceNow, Jira, or other ticketing tools. + Familiarity with Confluence (or other documentation/wikis). + Ability to ... diagnose simple to complex system and process problems. + Demonstrated exceptional troubleshooting methodology, including the ability to communicate complex problems to all levels of technical skillsets. + Automation mindset-always looking for opportunities to… more
- NANA Regional Corporation (Fredericksburg, VA)
- …of status reports and presentation on staff schedules, call volume and ticketing statistics. + Administer and maintain the ticket management tool and promote ... the proper use of the tool to ensure each user experience quality/reported incident is properly documented, monitored, resolved and evaluated. + Assist end users with accessing NDCAC services and support. + Apply advanced diagnostic techniques to identify… more