- Amazon (Dublin, OH)
- …protocols and troubleshooting - Experience managing work and priorities through a ticketing system - Understanding of in-depth hardware knowledge (eg, PCIe) Amazon ... is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a… more
- University of Southern California (Los Angeles, CA)
- …student workers. + Monitor and respond to the department's help desk ticketing system, communication channels (Slack and Zoom), and project management software ... (Asana). The candidate will serve as a power user or subject-matter expert in one or more of the following areas: + Post-production and editing. (Avid Media Composer, Pro Tools, Adobe Premiere Pro, DaVinci Resolve, DCP creation, color grading) + Audio/Video… more
- CompuCom (Durham, NC)
- …of enterprise technologies (Office 365, Win10 Professional, imaging, and ticketing systems + Having experience supporting applications related to engineering, ... manufacturing, and logistics is a plus + Ability to work with strong personalities + Managing stress while being able to deescalate tense users is a key attribute + Get work done independently, and for attendance for availability to work scheduled hours +… more
- Atlas Technica (Los Angeles, CA)
- …Responsibilities: + Perform IT Support services to users onsite + Use of a ticketing system to manage support queries + Maintain documentation and comply with rules ... and guidelines of the organization + Adherence to strict change control procedures Requirements: + The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration) + End User Support /… more
- Insight Global (Cary, NC)
- …guides. Log and track user-reported incidents and service requests using a ticketing system, ensuring timely resolution within agreed SLAs. Assist in the setup, ... configuration, and maintenance of IT infrastructure, including networks, servers. Stay informed about industry trends, emerging technologies, and best practices related to IT. Propose and support improvement implementation to enhance IT processes, increase… more
- Robert Half Office Team (Plymouth, MN)
- …the system. Requirements * Proficiency in Microsoft Teams, Outlook, and scheduling or ticketing software. * Basic knowledge of Excel for tracking and reporting. * ... Ability to multitask effectively in a high-pressure environment. * Strong note-taking and organizational skills. * Excellent stress management and adaptability to changing situations. * Self-motivated with the ability to work independently and within a team. *… more
- Palo Alto Networks (Reston, VA)
- …troubleshooting steps, timely updates, and comprehensive closure summaries in the ticketing system + Effectively manage critical and challenging customer support ... cases for multi-vendor troubleshooting on complex customer engagements and build positive external customer experience by working closely with Account, Sales, and Marketing teams + Utilize fault isolation and root cause analysis skills to provide post-sales… more
- Red River (Lexington, MA)
- …compliance policies, and app protection for various device types + Ticketing system/SLA experience (ServiceNow preferred) + Intermediate knowledge of Backup ... Solutions (Veeam preferred) + Basic understanding of core network components & troubleshooting + Maintaining standards and documentation on an ongoing basis as products and technologies evolve + Iphone/iOS troubleshooting/configuring + Other business duties as… more
- Insight Global (Bentonville, AR)
- …Suite (Excel, Word, Project). Experience working in ServiceNow or similar ticketing system (tickets/work orders, approvals, and reporting). Demonstrated attention to ... detail, organization, and clear written/verbal communication in a fast‑paced, cross‑functional environment. Prior hands‑on experience validating parts/labor/costs on service work orders or field service invoices. Exposure to vendor coordination or… more
- Marriott (Nashville, TN)
- …to access, aggregate, and analyze data. For example, partner with third-party ticketing vendor to get data on marketing offer performance. * Provide frequent, ... regular updates on marketing performance * Create automated dashboards * Conduct more complex deep dives into performance * Provide targeted and timely communication of results, achievements, and challenges to all stakeholders through reporting, presentations,… more