- Southern Company (Birmingham, AL)
- …to execute scheduled network changes system wide. Manage the workforce trouble ticketing system (create, assign, track, document, update and close). + Make effective ... use of monitoring and testing tools and applications to support various aspects of the LTE network to identify system failures, minimize service affecting problems, and maximize service availability. + Review network performance statistics for system health to… more
- Robert Half Technology (Clifton, NJ)
- …management. Service Management Duties: + Respond to technical service requests via ticketing system, phone, email, and onsite support. + Manage user access requests, ... password resets, and authentication issues. + Document incident resolutions, create knowledge base articles, and communicate status updates to stakeholders. + Escalate complex technical challenges to appropriate teams as needed. + Track and manage incidents… more
- MyFlorida (Tallahassee, FL)
- …Excel, PowerPoint and Outlook; knowledge of monitoring processes and/or working with ticketing software; knowledge of computer data bases; knowledge of laws, legal ... codes, court procedures and government rules & regulations; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; understanding written sentences and paragraphs in work… more
- Insight Global (Riverview, FL)
- …service skills Experience with computer imaging - SCCM/Intune preferred Experience utilizing a ticketing system - Service Now preferred Must be able to move around ... the depot and lift up to 50 pounds Lenovo, Dell, or HP Certifications Bachelor's degree in related field Software troubleshooting experience - O365 A+ Certified more
- Auburn University (Auburn, AL)
- …but are not limited to: + Becoming proficient in Paciolan ticketing system including building, selling, managing inventory, online sales, promotions, communications ... and working with other deparmtents such as marketing and communications to sell and promote assigned sport. + Utilization of SalesforceCRM and our partnerships withFEVO , VetTix, and SeatGeek to ensure our tickets are distributed in many different ways. +… more
- Tetrad Digital Integrity LLC (Arlington, VA)
- …to RBAC, identity management, and secure configuration practices. + Familiarity with ticketing systems and ITIL-based workflows. TDI does business with the federal ... government, which restricts employment to individuals who are either US citizens or lawful permanent residents of the United States. "TDI is an Equal Opportunity Employer. Employment decisions are made based on individual qualifications, merit, and business… more
- US Bank (Minneapolis, MN)
- …Excellent documentation and communication skills + Exposure to Agile methodology and ticketing systems + Workday knowledge a plus **Location Expectations** This role ... requires working from a US Bank location three (3) or more days per week. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants… more
- CBRE (Indianapolis, IN)
- …training requests and completions, due/overdue items, and access fulfillment via ticketing workflows; resolve issues with learners, managers, and service teams. * ... Reporting & insights: Track and publish training KPI dashboards (assignment accuracy, completion/overdue rates, effectiveness feedback) and recommend improvements. **Talent Development - ~30%** * Skills assessment: Facilitate structured assessments to baseline… more
- Insight Global (New York, NY)
- …hardware such as laptops, printers, tablets and mobile devices * Experienced with ticketing systems ○ Client uses Sysaid * Experience with conference room and ... desktop set ups * Experience with password resets and O365 troubleshooting * Experience with hardware support such as installation of printers, laptop technology and other ancillary systems Assist in the setup and maintenance of network infrastructure with IDF… more
- Insight Global (Bellevue, WA)
- …of experience in: o Digital Marketing, Digital Merchandising, or eCommerce o Using ticketing systems (Jira, Workfront) o Basic SEO principles and A/B testing * ... Strong organizational and project management skills. * Excellent communication skills and ability to interface with multiple teams. * Familiarity with enterprise-level CMS platforms. * Process-oriented mindset with attention to detail. * Experience in wireless… more