- Louisiana Department of State Civil Service (New Orleans, LA)
- …when assisting guests to the museum. + Uses computer-based Point of Sale ticketing system and group reservations database. + Receives checks, cash, credit cards, and ... other forms of payments for museum admission. + Knowledgeable of and able to explain museum discounts and various group tours. + Provides information to LSM guests regarding the LSM properties both in the New Orleans area and various regional attractions. +… more
- Leidos (Scott Air Force Base, IL)
- …sheets, and TSOs/SAAs/GAAs as source documentation for network configuration. + Utilize ticketing applications to aid in customer problem tracking and resolution in ... all aspects of the network integral to our customer's communications. **Basic Qualifications:** + Requires BS degree and 8 - 12 years of prior relevant experience or Masters with 6 - 10 years of prior relevant experience. May possess a Doctorate in technical… more
- Immigration and Customs Enforcement (Washington, DC)
- …within IHSC. Develop, configure, and maintain ServiceNow workflows and ticketing systems to support credentialing processes, track requests, and resolve ... user issues. Utilize Microsoft Teams for communication, file sharing, and virtual collaboration across the unit and with external stakeholders. Data Analysis and Reporting: Collect, analyze, and interpret data to identify trends, gaps, and areas for… more
- CACI International (Oklahoma City, OK)
- …+ **ServiceNow Proficiency:** Utilize ServiceNow to manage incident tracking, ticketing , and reporting, ensuring efficient workflow and accurate documentation while ... leveraging the platform's features to enhance service delivery and support processes. + **Cross-Training:** Participate in training and workshops to share expertise with team members, ensuring a well-rounded understanding of processes and tools across the team… more
- Amazon (Bellevue, WA)
- …relationships and evaluating build vs. buy decisions for support platforms and ticketing systems. Conduct deep-dive analyses of customer support data to identify ... trends, systemic issues, and opportunities for proactive support interventions, championing the voice of telecom ISPs and SATCOM partners in product and business decisions. Create the product roadmap for customer operations capabilities, prioritizing… more
- TEKsystems (Irving, TX)
- …multiple data centers + Perform documentation review and work within Remedy for ticketing and change control + Troubleshoot and identify root cause of Exchange mail ... flow issues + Collaborate effectively via Skype, WebEx, or Microsoft Teams + Communicate clearly with LOBs, clients, and technical stakeholders + Provide consistent daily productivity with minimal supervision + Participate in on-call rotation and monitor… more
- World Wide Technology (St. Louis, MO)
- …team's workflow by integrating customer support cases from wwt.com into a third-party ticketing system. + Migrated several key pages of wwt.com to an upgraded Nuxt ... application, improving performance and maintainability. **What will you be doing?** As a Senior Full-Stack Developer on the team, you will be responsible for designing, building, testing, and delivering quality software that is thoughtful and maintainable.… more
- Eliassen Group (Cincinnati, OH)
- …. Extensive infrastructure and application support experience using any ITIL based ticketing and incident management systems . 3+ years' experience in implementing ... and supporting VMware vSphere environments . 5+ years' experience implementing and supporting Microsoft Windows Server environments . 2+ years' experience supporting VMware Horizon virtual desktop environments . 3+ years' experience in implementing and… more
- Transdev (Middlesex, NJ)
- …to $32.81 per hour. Position Subject to Collective Bargaining Agreement: + Fare Ticketing not required on the University Campus. + Company-Paid Training and no cost ... annual DOT Physical + All Drivers provided Summer and Winter Uniforms at No Cost + Attractive Benefits Packages, including: + Medical, Dental, & Vision Coverage. + 401(k) savings plan with company contribution. + 1 Week Paid Vacation or Vacation "Cash Out",… more
- Southern Company (Birmingham, AL)
- …to execute scheduled network changes system wide. Manage the workforce trouble ticketing system (create, assign, track, document, update and close). + Make effective ... use of monitoring and testing tools and applications to support various aspects of the LTE network to identify system failures, minimize service affecting problems, and maximize service availability. + Review network performance statistics for system health to… more