- Amazon (Berwick, PA)
- …are expectations with reasonable accommodations * Manage work and priorities through ticketing system and workflows to complete customer requests and projects * ... under pressure - Experience managing work and priorities through a ticketing system - Experience with cabling infrastructure best practices and methodologies… more
- BOOZ, ALLEN & HAMILTON, INC. (Reston, VA)
- …EDR, vulnerability management platforms, threat intelligence sources, identity systems, and ticketing or ITSM platforms. Build and maintain API services, event ... or Node.js + Experience architecting or integrating with workflow, case or ticketing , or automation platforms such as ServiceNow, Jira, TheHive, or custom-built… more
- ASM Global (Glendale, AZ)
- …or have the ability to learn basic computer skills and Desert Diamond Arena's Ticketing Platform + Must also have the ability to work varied shifts with can ... holidays + Previous experience in retail, customer service or live event/entertainment ticketing space preferred but is not required Physical Demands The physical… more
- NANA Regional Corporation (Orlando, FL)
- …provide documentation for daily, weekly and monthly reports from the ticketing system and databases. **Qualifications** The Wireless Network Operations Center Lead ... troubleshooting techniques. + Hands-on experience with network monitoring tools and ticketing systems. + Excellent problem-solving and analytical skills to identify… more
- Quality Technology Services, LLC (Phoenix, AZ)
- …the telephone, performing customer equipment installs, managing tickets within the ticketing system, communicating and escalating alerts and customer requests to ... perform necessary work. + Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or system… more
- Piedmont Airlines (Philadelphia, PA)
- …will have two years of airline experience, preferably encompassing all functions ( ticketing , gate, ramp). This position will report to the Department Manager, Team ... + Two (2) years of airline experience, preferably encompassing all functions ( ticketing , gate, ramp) + Outstanding organizational skills and ability to multi-task +… more
- University of Miami (Miami, FL)
- …incident response teams. + Documents incidents, investigations, and response actions in ticketing systems. + Assists in tuning detection rules and improving alert ... response. + Responsible for security identity verifications. + Responsible for updating ticketing system. + Ability to triage, investigate, and report on security… more
- Ocean Eye, Inc. (Birdsboro, PA)
- …clients worldwide. This role blends hands-on mechanical work, customer service, ticketing , documentation, and team collaboration. If you enjoy solving problems, ... use + Provide warm, professional customer service by phone, email, and ticketing systems + Follow established company policies, standards, and safety procedures… more
- Insight Global (Westminster, CO)
- …technical troubleshooting, or IT problem resolution, along with familiarity using ticketing systems such as Jira or ServiceNow. Additional responsibilities may ... customer service, or IT support roles - Basic familiarity with ticketing /tracking systems including Jira, Zendesk, ServiceNow or similar - Basic understanding… more
- TEKsystems (Wappingers Falls, NY)
- …and customers + Log and manage support requests using ServiceNow or similar ticketing systems + Escalate complex issues to senior engineers or specialized teams + ... mindset and eagerness to learn Nice-to-Haves + Familiarity with ServiceNow or other ticketing systems + Experience supporting remote users or working in a corporate… more
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