- CyrusOne (Aurora, IL)
- …monitoring platform + Monitor e-mail queue and log all e-mails within the ticketing system + Monitor ticket queue and follow-up on open tickets within designated ... time frame + Monitor alerts and maintain proper escalation procedures + Evaluate + Communicate + Use independent thinking for resolution for level 1 alerts + Escalate issues when appropriate + Act as "Smart Hands and Feet" for client requests + Perform Level 1… more
- Choice Hotels (Scottsdale, AZ)
- …or an equivalent combination of education and experience. + Experience with ticketing systems, preferably ServiceNow, to create track and document resolution for ... service requests and incidents. + Experience in creating documentation. + Experience in the hotel industry is desirable. + Proficient in Microsoft Outlook, Excel, PowerPoint and Word + Basic or having the willingness to learn how to write SQL queries (MS SQL… more
- Koniag Government Services (Chantilly, VA)
- …+ Experience with FTP and SFTP protocols + Familiarity with Help Desk ticketing systems + Ability to create and maintain technical documentation + Basic experience ... with database monitoring and data extraction + Knowledge of software development methodologies + Good debugging and problem-solving skills + Ability to work as part of a team + Good communication skills, both written and verbal + Time management skills with… more
- University of Southern California (San Diego, CA)
- …of contact for assigned clinical sites and respond to communication via study inbox ticketing system in a timely manner. + Experience in AD research is preferred. ... Location: San Diego, CA The annual base salary range for this position is $128,039.82- $161,336.75. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of… more
- Insight Global (New York, NY)
- …data foundation behind revenue, pricing, promotions, and inventory decisions for a ticketing program. You'll design the data warehouse and pipelines that convert ... messy, scheduled reports and HTML/CSV files into clean, reliable datasets that power pricing strategy, sales analytics, and inventory visibility across shows and venues. This person with use analytics to turn raw sales signals into automated, trustworthy… more
- Insight Global (Parma, OH)
- …desktops and call center solutions * Extensive knowledge of AWS products and services * Great communication skills, verbal and written * Zendesk for ticketing ... They are a growing leader in education, operating schools and educational programs around the world that span the life cycle of a student from early learning to higher education. This role will be onsite in Parma, OH at least 4 days a week, with a potential to… more
- M. C. Dean (Springfield, VA)
- …Alignment tool) Tools/Software + Experience in computer networks + Experience with ticketing and monitoring toolset. + Experience in one or more IT/Network ... platforms, such as: Cisco, AllenBradley, Juniper, PaloAlto, NetGear, etc. + Experience in one or more network related hardware and software. + Standard Network Software (Visio, Wireshark, Putty, CLI, etc) + ITIL 4 Foundation + Microsoft Certified: Windows… more
- Vail Resorts (Moran, WY)
- …Responsible for training and educating Activities Agents in computer usage, ticketing , and all necessary job skills including accounting procedures, company policies ... and clerking techniques + Ensuring the Vail Resorts and Grand Teton Lodge Company Brand Standards are being followed in daily operations. + Anticipate problems and take appropriate action. Must handle guest objections and challenges. + Enforce policies and… more
- Leidos (Aurora, CO)
- …as required + Lead and ensure the documentation all work performed via ticketing system + Create, update or enhance maintenance and operations documentation + Ensure ... security of mission processors and IT infrastructure + Provide call-in support as required **Basic Qualifications** + United States' citizen with current TS/SCI with Polygraph + Bachelor's Degree with 4+ years of experience or 4 additional years of experience… more
- Leidos (Kansas City, MO)
- …+ Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover ... tools and usage. **Pay Range:** **$29.37+** The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities… more