- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …Familiarity with Microsoft Azure networking services preferred + Experience with ticketing systems and incident management processes + Strong troubleshooting and ... problem-solving abilities + Excellent written and verbal communication skills + Ability to work independently in a 24x7 operational environment + Strong attention to detail and commitment to documentation standards + Customer service orientation with ability… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …network monitoring tools and SPAN/packet capture analysis + Experience with ticketing systems and incident management processes + Strong troubleshooting and ... problem-solving abilities + Excellent written and verbal communication skills + Ability to work independently in a 24x7 operational environment + Strong attention to detail and commitment to documentation standards + Customer service orientation with ability… more
- TTEC (Greenwood Village, CO)
- …multiple priorities and respond quickly in high-pressure environments + Experience with ticketing systems such as ServiceNow or similar platforms **What You Can ... Expect** + An annual incentive program + Medical, dental, and vision + Tax-advantaged health care accounts + Financial and income protection benefits + Paid time off (PTO) and wellness time off + Tuition reimbursement and access to thousands of free online… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …programming experience PowerShell or Python is a plus, Experience using ServiceNow ticketing system, broad operations or development experience is a plus, Strong ... organization, communication, and collaboration skills and be customer-focused and results oriented. * Location: On Site * US Citizenship Required * 40 hours/week; Day-shift, M-F work hours; available for after hours on call. * DoD 8750 Minimum: Security+ OR… more
- Robert Half Technology (Gardena, CA)
- …and resolve technical issues efficiently. * Familiarity with service desk ticketing systems and processes. * Solid understanding of Microsoft Windows operating ... systems and related software. * Excellent problem-solving skills and attention to detail. * Effective communication skills for interacting with users and team members. * Ability to work both independently and collaboratively in a fast-paced environment.… more
- Robert Half Technology (Warren, NJ)
- …teams to schedule, test, and roll out updates and patches. + Leverage ticketing and reporting systems (eg, ServiceNow, Power BI) for issue resolution and trend ... tracking. + Support both virtual and physical desktops, including incident management and hardware repair. + Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination. + Escalate technical barriers as needed while… more
- Insight Global (Denver, CO)
- …Mobile Device Management, etc.) - Experience in call center (30+ call/day) - Ticketing Experience (ServiceNow preferred) - Experience logging calls from end users - ... This position is FULLY REMOTE. This person will be the frontline support for internal customers nation-wide, responsible for password resets, software / hardware troubleshooting, VPN support and connectivity issues. We are looking for an experienced service… more
- ASM Global (Louisville, KY)
- …global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to ... deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans. Position Summary: The Event & Guest Services Manager prepares for and executes events such as concerts, athletic events, family… more
- Amazon (Mesa, AZ)
- …under pressure - Experience managing work and priorities through a ticketing system - Experience with cabling infrastructure best practices and methodologies ... - Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally… more
- Access Dubuque (Dubuque, IA)
- …support the processing team during daily operations + Ensure accurate receiving, ticketing , labeling, and preparation of merchandise + Monitor workflow to meet ... productivity and turnaround goals + Maintain organization and cleanliness of the processing area + Assist with scheduling priorities and task assignments + Train and mentor new and existing team members + Troubleshoot processing issues and escalate concerns… more