- CAI (Bethlehem, PA)
- …in informal settings + Log problem calls and resolutions in the ticketing system (Freshservice) + Manage staff and organize department functions in accordance ... with company guidelines + Delegate tasks and assignments, meeting deadlines related to those assignments + Direct others in completing tasks or assignments, provide advice, and offer expertise or judgment based on gathered and analyzed information + Arrange… more
- Hyundai Autoever America (Costa Mesa, CA)
- …Analyze production issues, troubleshoot, and provide recommendations for improvement; manage ticketing and vendor follow-up. + Drive innovation by improving testing ... tools, processes, and strategies for efficiency and effectiveness. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties,… more
- State of Georgia (GA)
- …Office of Financial Aid email account. front desk telephones, and QLess/Engage ticketing system + Demonstrates a positive, inclusive, and welcoming disposition. + ... Ability to work independently and collaboratively + Any other related duties. Minimum qualifications for this position will be determined by the teaching discipline and compliance with appropriate accrediting bodies. Faculty must be credentialed to satisfy all… more
- The Walt Disney Company (Orlando, FL)
- …and strategic owner of products, including, but not limited to, Ticketing , Entitlements, Experiences, and Interactions. Your leadership will ensure that our ... data products are resilient, trustworthy, and aligned with business needs, while fostering a culture of engineering excellence and cross-functional collaboration. This is a deeply technical and hands-on leadership role where you will immerse yourself in the… more
- Chick-fil-A (Atlanta, GA)
- …it easy for Restaurants to get answers and solve problems + Utilize ticketing system to communicate and thoroughly document issues and opportunities + Manage ticket ... queue daily to make sure all tickets are updated, communicated, and resolved effectively + Answer questions and resolve issues related to marketing, payroll, facilities & equipment, supply central, restaurant training, supply chain and treasury + Keep informed… more
- Robert Half Office Team (St. Louis, MO)
- …* Provide parking validations, assist with visitor parking assignments, and manage ticketing processes. * Organize and distribute incoming mail to the appropriate ... departments or individuals. * Digitally scan invoices and route them to the relevant team members for processing. * Answer and direct calls efficiently using a multi-line phone system. * Maintain a clean and organized reception area to uphold a detail-oriented… more
- UNC Health Care (Durham, NC)
- …complex issues and monitor to ensure timely resolution. + Manages ticketing workflows within ServiceNow, including catalog/form development in partnership with ISD, ... ticket status tracking, trend analysis, and analytics reporting. + Maintains in-depth knowledge of supply chain systems, processes, and integrations, especially related to our Infor ERP system and ServiceNow. Provide guidance and mentorship to system support… more
- Robert Half Technology (King Of Prussia, PA)
- …effectively. * Document procedures, system changes, and resolutions in the helpdesk ticketing system to maintain accurate records. * Participate in project tasks and ... provide suggestions to improve processes and workflows. Requirements * Proficiency in Active Directory and Windows Server 2012 R2. * Associate's degree or technical certification, or a minimum of 3 years' experience in technical support. * Microsoft… more
- Amazon (New Carlisle, IN)
- …to while performing work. - Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and ... building management systems. - Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations. - Maintain data center critical infrastructure equipment… more
- Barnes & Noble (Monroe, NJ)
- …* Organizes special projects for remediation, roll outs, destruction/MOS, price ticketing , and stock balancing; initiating cost recovery when appropriate. * ... Contributes to our B&N Vendor Operational Guidelines to drive vendor compliance and establish procedures for best practices with gains in efficiency. * Resolves Customer Service, ICS, and HO escalations related to DC inventory and shipments. * Achieves… more