- Antech Diagnostics (Fountain Valley, CA)
- …+ Respond to inquiries via Email, over the phone, in person or ticketing software + Troubleshoot network connections, thin clients, and PCs + Repair printers: ... Laser & Zebra printers + Provide hands-on technical support for hardware such as servers, desktops/laptops, printers, IP phones, and other peripheral and IP-based devices, mobile devices, physical connectivity to the company's LAN, data/voice cabling; and… more
- Belay Technologies (Fort Meade, MD)
- …with scripting using various scripting languages. + Experience maintaining logs and a ticketing system to keep accurate track of workload and status of tasks. + ... Ability to adhere to established processes and procedures and updates SOPs as required Perks and Benefits: + 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's… more
- General Dynamics Information Technology (St. Louis, MO)
- …and SOPs to train new employees + Utilization of a ServiceNow based ticketing database to track, update and resolve break/fix incident tickets and in fulfilling ... new requests submitted and tracked as Demands and RITMs + Identify and execute process improvements and other enhancements that improve operational efficiency. WHAT YOU'LL NEED TO SUCCEED: Basic Qualifications: + TS/SCI Clearance w/ ability to obtain CI Poly +… more
- Caz Recovery (Buffalo, NY)
- …support via phone, email, chat, and walk-in; log and prioritize incidents in the ticketing system. + Resolve common issues at first contact, such as password resets, ... Multi-Factor Authentication (MFA), account unlocks, basic app errors, printer/peripheral setup; escalate per SOP and Service Level Agreements (SLA). + Assist with endpoint lifecycle management: provisioning/deprovisioning, OS/application updates, patching, and… more
- Amazon (Canton, MS)
- …applications (eg. LENEL or C-cure) - 1+ years' experience working with workflow ticketing and extraction of performance metrics. - 2+ years' overseeing security sub ... contractors that provide guards, electronic security systems, door construction, door repair, fencing, and access controls. - 1+ years' experience overseeing security construction projects. Amazon is an equal opportunity employer and does not discriminate on… more
- Peak Vista (Colorado Springs, CO)
- …accounts as needed + Log all tasks and user requests in IT ticketing system; document all actions to include troubleshooting steps; communications and resolution + ... Understand and be willing to use available resources (ie, knowledge bases articles, web documents and co-workers) to troubleshoot more complicated issues + Understand timely escalation to next level support as situations dictate + Understand timely and… more
- Horizon Air (Bellingham, WA)
- …Duties** + Assist guests with travel needs (eg, answering inquiries, baggage, ticketing , checking-in passengers and boarding flights) in a fast-paced environment. + ... Work outdoors in all types of weather conditions while performing below wing functions (eg, transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). + Perform aircraft grooming and… more
- Zones, LLC (Carol Stream, IL)
- …be required to log all customer issues, requests, and support activity into a ticketing system. You will also be responsible for the ticket queues and team mailbox ... as part of rotating team assignments, as well as manage your workload to meet incident and request deadlines. In this role, you will need to follow proper procedure for problem escalation to cross-functional support teams and communicate effectively with team… more
- ZOLL Medical Corporation (Miami, FL)
- …data retrieval from AEDs + Reporting issues through the Rescue Ready Services Ticketing System + Assist as needed with special projects in the field ... Required/Preferred Education and Experience + Fire/Police/Military/EMS background strongly preferred and + Veteran Status is a required + Certified in CPR/AED/FA is also Preferred Knowledge, Skills and Abilities + Rescue Ready Service Agent must be able to… more
- Cognizant (Salt Lake City, UT)
- …development. + Proficiency in SQL and database management. + Familiarity with ticketing tools: BMC Remedy, ServiceNow, JIRA. + Domain Knowledge (Good to Have): ... + Pharmaceutical / Life Sciences domain experience. + Knowledge of 21 CFR Part 11, GMP, and ITIL processes. + Understanding of validated pharma manufacturing environments. Must Have: + Proven experience in troubleshooting and supporting Werum PAS-X issues. + .… more