- TEKsystems (Pikeville, KY)
- …basic network issues and escalate when needed. + Document work in a ticketing system and follow established support procedures. + Assist with peripheral support, ... + Familiarity with device imaging and deployment processes. + Exposure to ticketing systems and service desk workflows. + Understanding of account administration and… more
- Insight Global (Boston, MA)
- …in training workshops, as well as weekly Team training sessions. -Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of ... Unified Contact Center, Genesys, NICE InContact, Five9 - Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk,… more
- Knowledge Builders Inc. (Corning, NY)
- …* Correspond with Early Intervention (EI) Requesters. * Utilize a web-based ticketing system to create and update tickets. * Inactivate user accounts in ... in data systems. * Experience with tracking systems. * Experience with ticketing systems. We provide equal employment opportunity for all applicants and employees… more
- Quality Technology Services, LLC (Cedar Rapids, IA)
- …the telephone, performing customer equipment installs, managing tickets within the ticketing system, communicating and escalating alerts and customer requests to ... perform necessary work. + Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or system… more
- TEKsystems (Jersey City, NJ)
- …visibility or reduce cost. 5+ years of experience Skills Help desk support, Ticketing system, Windows 10, Microsoft office Top Skills Details Help desk support, ... Ticketing system,Windows 10 Additional Skills & Qualifications - Ticket support Experience Level Entry Level Job Type & Location This is a Contract position based out… more
- Cognizant (Dallas, TX)
- …from you! **Responsibilities** : - Lead the strategic sunset of an enterprise ticketing platform. This role is critical to ensuring a smooth, low-risk transition for ... Own the end-to-end strategy and execution for sunsetting a legacy ticketing platform, including discovery, roadmap definition, migration, and final decommissioning -… more
- Insight Global (Indianapolis, IN)
- …support, with advanced hands-on desktop computing, imaging, and implementation experience Ticketing system support experience, handling escalated Tier 2 tickets with ... OS setup and support experience preferred A+ Certification ServiceNow or Jira ticketing system experience Life Sciences, Lab/Science industry experience - having an… more
- Robert Half Technology (Ketchum, ID)
- …of resort technology systems. * Manage a local team responsible for ticketing , point-of-sale systems, and other critical infrastructure. * Build and maintain strong ... Lumiplan, InfoGenesis, and ski gate technologies. * Hands-on experience with ticketing systems and point-of-sale infrastructure. * Background in the hospitality,… more
- UTMB Health (Galveston, TX)
- …purchasing systems, orders, and processes via phone (hotline), and the Ivanti ticketing system. + Reporting & Resolution: Run daily reports to identify potential ... complex issues. + Proficiency with procurement software (eg, PeopleSoft 9.2, Ivanti ticketing system) and Microsoft Office Suite. + Ability to manage multiple tasks… more
- ManpowerGroup (Redmond, WA)
- …technical program role** with a strong mix of **cloud engineering knowledge, ticketing workflows, and Power BI reporting** , rather than a single long-term ... with a cloud engineering background. + Minimum 3 years of experience with ticketing systems (preferably ADO) or Product Lifecycle Management (PLM) tools. + Minimum 3… more
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