- Robert Half Technology (Sandy Springs, GA)
- …Strong troubleshooting and customer service skills Preferred Skills + Familiarity with ticketing systems and remote support tools + Ability to manage multiple ... priorities in a fast-paced environment Technology Doesn't Change the World, People Do.(R) Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer… more
- Kinder Morgan (Shorewood, IL)
- …complex problems to isolate outages and restore services. + Work within a ticketing system to document the resolution of telecomm outages, installations and repairs. ... + Regularly and directly interface with a wide variety of people with tact, courtesy and professionalism, including but not limited to other employees, management, vendors, and customers. + Schedule each work day for optimum efficiency for the greatest benefit… more
- Marotta Controls, Inc. (Parsippany, NJ)
- …Primary + Manage incoming requests for new components through a Jira-based ticketing system. + Review new components against existing library entries to prevent ... duplication. + Develop, implement, maintain, and document library standards and best practices. + Assess new component requests for feasibility based on assembly requirements. + Generate and/or reuse schematic symbols in a scalable and efficient manner. +… more
- Robert Half Technology (Alpharetta, GA)
- …experience with monitoring and alerting systems Familiarity with CRM and ticketing platforms (ServiceNow, Salesforce, etc.) Technology Doesn't Change the World, ... People Do.(R) Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and… more
- CACI International (Hampton, VA)
- …and maintain security incident reports and dashboards. + Experience using a ticketing system. + Stay current with emerging threats and vulnerabilities and recommend ... security improvements. + Demonstrate knowledge of incident response processes (detection, triage, incident analysis, remediation, and reporting). + Ensure security testing and evaluations are completed and documented. + Basic understanding of Microsoft SQL… more
- NBC Universal (Orlando, FL)
- …skills, and/or abilities (KSAs) required. + Familiarity with SalesForce CRM and event ticketing . + Thrives working in a fast-past environment. + Ability to work ... independently as well as within a team and can collaborate between departments. + Strong interest in horror entertainment and immersive experiences. + Excellent written and verbal communication and organizational skills. + Availability to work evenings,… more
- Huntington Ingalls Industries (Arlington, VA)
- …solutions, and manages ticket input, updates, and resolution in the OCIO ticketing system to maintain service level agreements. + Supports Security Operations and ... Engineering by providing technical solution support and expertise: + Identifies security risks and recommends risk mitigation strategies. + Reviews new and existing systems to ensure baseline security requirements are met and to recommend security… more
- Iron Mountain (Manassas, VA)
- …+ Technology adept with preferred experience in Access Control systems and ticketing system software. + Perform basic computer data entry. + Opportunities for ... overtime work will be available. + Working hours are varied and nights, weekends and holidays may be required. + The ability to obtain security clearance via government or other agency background check may be required for customer support. + Applicants must… more
- 32BJ Benefit Funds (New York, NY)
- …+ Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system. + Monitors system alert management system and responds to alerts for ... hardware and software issues. + Provide excellent customer service, answer Help Desk phone in courteous and professional manner. + Understand and evaluate end-users' needs, develop creative technical solutions, and know when to escalate a problem. + Document… more
- Robert Half Technology (Uniontown, OH)
- …troubleshooting Microsoft Windows 10 systems. * Solid understanding of service desk ticketing systems and processes. * Excellent organizational skills with a strong ... attention to detail. * Effective communication skills to interact with diverse groups of users. * Ability to work collaboratively within a team environment. * Previous experience in a call center setting is a plus. Technology Doesn't Change the World, People… more