- TEKsystems (Raleigh, NC)
- …themselves and take longer in the process. This client uses ServiceNow as their ticketing system and asset tracking, Bomgar to do remote support, they have desktops ... and VDI. Vocera Support for their Voice Environment, and Imprivata Badge Access. This is a Citrix environment, some basic EPIC support as well. This is a windows environment currently on Windows 10 and looking to upgrade to Win11 in the next couple of months.… more
- TEKsystems (Florence, KY)
- …technical issues * Maintain and manage workload through computerized ITSM ticketing and tracking system * Troubleshoot hardware, software and networking issues ... on laptops, PCs, thin clients and mobile devices * Use SCCM, PowerShell, Active Directory and other diagnostic and remediation utilities to identify, diagnose and correct issues * Support, troubleshoot and train end users on Microsoft Office applications,… more
- TEKsystems (Fort Worth, TX)
- …management under desks. + Proficiency in Microsoft Office Suite; familiarity with ticketing systems and change management processes. + Must be detail-oriented, able ... to multitask, and meet tight deadlines in a high-volume environment. + Flexible to work evenings and weekends as needed. Nice-to-Have Skills + Experience with Windows 10 troubleshooting. + Exposure to telecommunications environments. + Large enterprise… more
- TEKsystems (Mount Pleasant, WI)
- …cabling, rack & stack, fiber/optical testing. + Storage device knowledge. + Ticketing system experience. + Familiarity with ITIL Framework (ITSM, Change Management). ... + Strong understanding of OSI Layers 1-3. + Experience with copper and fiber optic cabling. + OSHA30 or higher certification. Skills + Data Center Operations + Server & GPU Deployment + Fiber Optic & Copper Cabling + Rack & Stack + Troubleshooting + Cat5/Cat6… more
- TEKsystems (Raleigh, NC)
- …and willingness to ask questions and collaborate Tools & Environment + ServiceNow ( ticketing & asset tracking) + Bomgar (remote support) + Citrix environment + VDI, ... desktops, Lenovo hardware + Vocera (voice environment) + Imprivata (badge access) Schedule & On‑Call + Shifts: Monday-Friday + 6am-2pm + 8am-5pm + On‑Call Rotation: + Begins after acclimation + Occurs every few months + Remote only (no onsite requirement) +… more
- Robert Half Technology (Nashville, TN)
- …+ Ticket Management: Log, prioritize, and track support requests using a ticketing system, ensuring timely and accurate resolution of problems. + Troubleshooting: ... Diagnose and resolve basic technical issues related to desktops, laptops, software applications, printers, and other IT peripherals. + Password Resets: Assist users with password resets and account access issues, following security protocols and authentication… more
- Robert Half Technology (Charlotte, NC)
- …+ PowerShell (basic to intermediate) + Virtualization: VMware or Hyper-V + Ticketing systems (ServiceNow, Jira, etc.) Qualifications + 3+ years of systems ... administration experience + Strong troubleshooting and documentation skills + Experience working in hybrid or on-prem environments + Excellent communication and collaboration skills Technology Doesn't Change the World, People Do.(R) Robert Half is the world's… more
- Waystar (Louisville, KY)
- …and M365 environments. + Proficiency with Jira Service Management or similar ticketing systems. + Excellent communication and customer service skills. + Ability to ... mentor others and lead by example. + Detail-oriented with strong documentation and organizational abilities. + Familiarity with escalation workflows and cross-team collaboration. + Certifications such as CompTIA A+ or Microsoft 365 Fundamentals are a plus.… more
- TEKsystems (Rockford, IL)
- …(Outlook, Excel, Word, Power Point) - Experience with end Help Desk ticketing systems. - Supports mobile devices (Android/IOS) Skills Windows, Office 365, Desktop ... Top Skills Details Windows, Office 365, Desktop Additional Skills & Qualifications Customer Service is an critical part of this job. The users have a varying understanding of technology which requires someone with strong patience and interpersonal skills.… more
- Robert Half Technology (Charlotte, NC)
- …PowerPoint, Visio + IT Service Management: ServiceNow or equivalent ticketing /ITSM platforms + Methodologies & Frameworks: Agile, Scrum, Waterfall, Hybrid ... (SAFe preferred) + Infrastructure & Cloud Exposure: AWS, Azure, or GCP, Active Directory, networking fundamentals, and system integrations + Vendor & Financial Management: Budget tracking, forecasting, contract oversight Requirements Qualifications + 7+ years… more