- Ascend Autism (Hawthorne, NY)
- …and clients regarding scheduling and other service-related issues, primarily via ticketing software + Provide coverage for center-based clients, as needed + ... Maintain confidentiality and handle client information in accordance with HIPAA and organizational policies Qualifications: + 2+ years of customer service experience and/or in a healthcare intake role; experience with health insurance billing preferred + Ideal… more
- Omni Hotels (Bretton Woods, NH)
- …(golf and ski group) + Solicit day ski groups and collaborate with Ticketing and Sales Managers. + Oversee the complete ski group process, including: Prospecting ... new groups and maintaining past group relationships* Collecting group details and coordinating all pre-arrival setup* Meeting groups on-site for ticket distribution and support* Processing and collecting payments + Oversee the coordination of major events… more
- Insight Global (Hartford, CT)
- …with automation using GitHub/GitHub Actions - Experience with the ServiceNow ticketing system Compensation: $15/hr to $20hr. Exact compensation may vary based ... on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the… more
- Robert Half Technology (Richfield, OH)
- …and Ansible Automate for deployment and infrastructure management. + Experience with ticketing systems such as Jira and ServiceNow. Technology Doesn't Change the ... World, People Do.(R) Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and… more
- Republic Services (San Jose, CA)
- …Suite, Zendesk, Salesforce, and ability to learn new IT systems and client ticketing portals. + Experience with EQAI and COR2 - preferred. + Industry background ... and experience (RCRA, DOT/HAZMAT) - preferred. + Occasional travel as determined by management. + Experience in a high volume or large corporate environment - preferred. **MINIMUM REQUIREMENTS:** + 4-7 years' experience preparing purchase orders, submitting… more
- TEKsystems (Baltimore, MD)
- …call center experience + 1-2 years of experience working with "help desk ticketing tools" ie Service Now, Ivanti + Experience supporting work-from-home end-users + ... Experience working remotely as a team member Description The Help Desk Technician has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around… more
- Actalent (Cleveland, OH)
- Description * Respond to and resolve customer inquiries via ticketing system. * Troubleshoot login issues and escalate complex cases as needed. * Assist hospital ... staff with navigating workflows within the platform. * Provide guidance on best practices for case management and scheduling. * Understand medical terminology in order communicate with hospital systems * Understand the workflows of Sterile Processing… more
- Canon Business Process Services (Philadelphia, PA)
- …for corrective action. + Monitors and addresses issues in the Service Now ticketing system to ensure end user inquiries/complaints are closed within 48hrs. + ... Partners with Purchasing and Accounts Payable to investigate and reconcile Invoices Not Received (INR) and Receipts Not Invoiced (RNI) + Ensures adequate maintenance for all records pertaining to outgoing shipments, packings slips, and delivery tickets. +… more
- US Tech Solutions (Atlanta, GA)
- …Microsoft Office Suite (Sheets/Excel, Slides/PowerPoint, Docs/Word). + Experience with ticketing systems, project management tools, or workflow platforms (eg, Asana, ... Smartsheet, Jira, Salesforce). + Ability to work collaboratively across teams and functions. **Experience (Desired):** + Experience supporting or managing vendor/supplier relationships in a global organization. + Knowledge of L&D or training operations,… more
- Iron Mountain (Phoenix, AZ)
- …customer requests, on-the-job training will be provided. + Monitor service management ticketing system for tasks as assigned throughout your daily shift. Tasks can ... include customer requests, escorting, trouble tickets, material handling, and customer installations. + Proactively identify issues and take the needed steps to resolve. **Key Skills, Requirements and Competencies:** + 0-2 years experience in a customer… more