- Amazon (Sparks, NV)
- …to while performing work. - Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and ... building management systems. - Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations. - Maintain data center critical infrastructure equipment… more
- US Marine Corps (Kaneohe, HI)
- …One to two years of experience in commercial travel and event ticketing is preferred. Oversight of staff, guidance in training, administrative skills and ... computer experience is preferred. Skill to demonstrate activities and use of related facility equipment Skill to learn applicable MCCS policies and procedures. Skill in communicating effectively both orally and in writing. Skill to operate a personal computer… more
- Robert Half Technology (San Diego, CA)
- …tools. + Document incidents, resolutions, and work performed in the ticketing system. + Deliver excellent customer service, escalating complex issues to ... higher support tiers when required. + Participate in routine IT operational tasks, such as inventory management and software installations. Requirements + Some hands-on experience with Microsoft Azure (eg, user management, troubleshooting). + Familiarity with… more
- CACI International (Sterling, VA)
- …and 5+ years related technical and managerial experience + Experience with ServiceNow ticketing systems + Experience with JIRA Service Desk + Experience with Problem ... and Incident Management + Experience working with a large 365x24x7 on-call service desk team supporting multiple software applications + **Must be available to work a hybrid schedule with an on-site requirement in Sterling, VA** **You're good at:** +… more
- NTT America, Inc. (Plano, TX)
- …and OCI Monitoring to generate alerts and connect with ServiceNow Incident Ticketing Be able to connect multi-cloud VMs and instances with Microsoft Sentinel ... SIEM Be able to support customer self-provision cloud instances with required security (guardrail) via Azure Blueprints, AWS Control Tower, etc. **About NTT DATA** NTT DATA is a $30 + billion business and technology services leader, serving 75% of the Fortune… more
- Queens Community House (Forest Hills, NY)
- …and troubleshoot Office 365 (O365) accounts and services. + Utilize Salesforce ticketing to track, manage, and resolve IT service requests. + Maintain accurate ... IT asset documentation, including inventory and lifecycle tracking. + Anticipate and report costs related to equipment replacement, repairs, and system upgrades. + Meet with departments to assess and determine technology needs and requirements. + Define… more
- NTT America, Inc. (Plano, TX)
- …Monitoring and OCI Monitoring to generate alerts and connect with ServiceNow Incident Ticketing + Be able to connect multi-cloud VMs and instances with Microsoft ... Sentinel SIEM + Be able to support customer self-provision cloud instances with required security (guardrail) via Azure Blueprints, AWS Control Tower, etc. **About NTT DATA** NTT DATA is a $30 + billion business and technology services leader, serving 75% of… more
- Meta (Menlo Park, CA)
- …them 5. Provide continuous proactive and reactive technical support through a scaled ticketing system while ensuring a high level of satisfaction from our service 6. ... troubleshoot partners' technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta's internal technical teams to resolve those issues 7. Develop and maintain performance monitoring systems for… more
- NTT America, Inc. (Plano, TX)
- …CloudWatch and OCI Monitoring to generate alerts and connect with ServiceNow Incident Ticketing + Be able to connect multi-cloud VMs and instances with Microsoft ... Sentinel SIEM + Be able to support customer self-provision cloud instances with required security (guardrail) via Azure Blueprints, AWS Control Tower, etc. **About NTT DATA** NTT DATA is a $30 + billion business and technology services leader, serving 75% of… more
- Pacific Aviation (San Francisco, CA)
- …Be part of a high-performing team managing the entire passenger experience, from ticketing to boarding. Each day brings new challenges and exciting interactions. 2. ... Flexible Scheduling: + Work a minimum of four days per week, with 4-5 hour shifts each day. Additional shifts are available if you want to expand your hours. 3. Outstanding Benefits: + Enjoy full-time-caliber benefits as a part-time employee, including fully… more