- Hensel Phelps (Loveland, CO)
- …working with end users in the escalation of IT issues in the IT ticketing system. + Maintain servers, security solutions, and all network and hardware equipment. + ... Monitor and test network performance and provide network performance statistics and reports. + Receive and respond to incoming calls, SMS, and/or e-mails regarding network connectivity problems. + Perform on-site analysis, diagnosis, and resolution of complex… more
- Empirical Systems Aerospace, Inc. (San Luis Obispo, CA)
- …optimal uptime and reliability. + Oversee and continuously improve the IT ticketing system, establish Service Level Agreements (SLAs), and monitor team performance ... against established KPIs. + Exercise independent judgment to evaluate, recommend, and implement technology solutions that support business objectives. + Serve as the primary escalation point for complex user, software, hardware, and connectivity issues… more
- ASM Global (Anchorage, AK)
- …live entertainment? Join us to make legends happen! THE ROLE Performing ticketing operations and ensuring a smooth and efficient experience for patrons. Essential ... Duties and Responsibilities + Performs proper selling procedures and provides high quality customer service during ticketed events, achieving customer satisfaction. + Opens and or closes ticket window as required. + Accurately dispenses tickets as requested by… more
- ManTech (Charlottesville, VA)
- …MFDs. + Demonstrated experience managing and updating customer tickets in a ticketing system. + Outstanding customer service skills and practices. + Experience ... contributing to a service desk technical knowledge base. + Compliance with DoD 8570.01-M/8140.01 and have CompTIA Security+ certification **Preferred Qualifications:** + Proficient with Solarwinds Web Helpdesk + Proficient working with SharePoint and… more
- SanDisk (Milpitas, CA)
- …+ Ceridian Dayforce + ADP Celergo and ADP Smart Compliance + Various ticketing systems and time & attendance platforms within a multi-country payroll model ... **PREFERRED:** + Certified Payroll Professional (CPP) + Experience with payroll tax compliance across multiple countries. + Familiarity with SOX controls and audit requirements. + Strong knowledge of Workday reconciliation processes. + Experience in process… more
- LEGOLAND (Grapevine, TX)
- …You** + 6 months - 1 year experience working in ticketing /admissions, attractions, entertainment, or customer service-based positions preferred. + Fun, dynamic, ... and friendly personality. + Excellent communication and listening skills with both team members and guests. + Able to work in areas with loud noises and confined spaces. + Self-motivated, able to work independently or as part of a team, with strong… more
- Ross Stores, Inc. (Buckeye, AZ)
- …time and production/CP2 records\. \- Assists merchandise processors with paperwork, ticketing problems and troubleshooting orders\. * Provides updates to DC ... Merchandise Manager on production planning information and needs/problems of the area\. * Miscellaneous functions and responsibilities: \- Works on special projects as needed\. * Attends and helps plan any special events planned for his/her team\.… more
- Robert Half Technology (Grand Prairie, TX)
- …and effective application support via phone, in person, and through ticketing systems. + Troubleshoot and resolve issues related to enterprise applications, ... ensuring minimal disruption to business operations. + Collaborate with cross-functional teams to support applications that interface with the ERP system. + Conduct root cause analysis and document resolutions for recurring issues. + You will be in is… more
- Xerox (Washington, DC)
- …generate regular client-facing reports + Integrate and operate within client ticketing /helpdesk systems + Collaborate with service teams and escalate major incidents ... as needed **What You Need to Succeed:** + Prior experience managing a print or equipment fleet environment + Familiarity with printers, MFDs, and Local Area Networks (LANs) + A+ certification or relevant technical training preferred + Experience with… more
- EMCOR Group (Dulles, VA)
- …Products and Services + SQL Server 2012-2025 + Autodesk Revit/AutoCAD + Help Desk Ticketing Software (ServiceNow a plus) + Cortex EDR + Accubid Estimating & Accubid ... Change Order Software + GoToAssist + Tanium + Forescout + CyberArk + Verkada Access/Cameras **Physical Demands/Travel** While performing the duties of this job, the employee is regularly required to travel to local jobsites for support, installation, and… more