- Insight Global (Boston, MA)
- …of REST/SOAP APIs and integration concepts . Experience with ServiceNow ( ticketing ) and Jira (issue tracking) a plus Competencies: . Excellent communication ... and customer service skills for working with diverse internal users . Strong analytical and problem-solving abilities . Detail-oriented and able to manage multiple priorities in a fast-paced environment Ability to work both independently and collaboratively… more
- Springbrook (Oneonta, NY)
- …point of contact for customers seeking technical assistance via phone, email or ticketing system and ensure that all necessary information is obtained to resolve ... customer issues in a timely manner. + Troubleshoot, document, and resolve technical and business process-related problems. + Perform remote troubleshooting through diagnostic techniques and pertinent questions. + Accurately document and maintain records of… more
- ASM Global (Louisville, KY)
- …global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to ... deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.Position Summary:Assists customers with ticket purchases, distributes will call, and informs customers of general KFC Yum! Center… more
- Exeter Government Services, LLC (Nellis Air Force Base, NV)
- …using scanning tools to scan and subsequently patch devices + Be familiar with trouble ticketing tools such as Remedy + Able to remotely log in to computers as ... needed for maintenance + Able to add and remove computers to domains + Able to assign and remove security controls to user accounts + Able to perform all Security Plus (Security+) type functions + Able to work independently and/or with a team + Familiar with… more
- TEKsystems (New Haven, CT)
- …and work well with others. They use HP service desk but any prior experience with ticketing system will do. Looking at 1 year plus contract but with the option to be ... taken on perm after 6 months. Essential duties of position Identify and analyze hardware, software and network-related problems. Troubleshoot and resolve problems whenever possible. Collaborate with other ITS departments as needed; maintain ownership of the… more
- Exeter Government Services, LLC (Nellis Air Force Base, NV)
- …using scanning tools to scan and subsequently patch devices g. Be familiar with trouble ticketing tools such as Remedy h. Be able to remotely log in to computers as ... needed for maintenance i. Be able to add and remove computers to domains j. Be able to assign and remove security controls to user accounts k. Be able to perform all Security Plus (Security+) type functions l. Be able to work independently and/or with a team… more
- TEKsystems (Chicago, IL)
- …Demonstrate in-depth proficiency with Service-Now, leveraging its capabilities for ticketing , task management, knowledge, and reporting. The ability to extract, ... analyze, and present insights from Service-Now data is crucial. * Contractual Adherence & Reporting: Ensure services perfectly align with contractual obligations. Expertly construct and present data-driven reports, emphasizing transparency. Craft these metrics… more
- UL, LLC (Northbrook, IL)
- …projects such as policy reviews, process improvements, or technology implementations ( ticketing system creation in Service Now). #LI-MB1 #LI-Hybrid + Bachelor's ... degree in HR, Business, International Relations, or related field. + 3-5 years of experience in global mobility, expatriate management, or international HR. + In-depth understanding of global immigration, tax, and relocation processes. + Strong project… more
- General Dynamics Information Technology (Portland, OR)
- …Hunting, Big Data Analytics, Endpoint Threat Detection and Response, SIEM, workflow and ticketing , and Intrusion Detection System + Knowledge of NIST SP 800-53 Rev. ... 5, 800-37, 800-171, FedRAMP, FISMA, and NIST AI RMF standards. **QUALIFICATIONS:** Experience: * At least 2-4 years related experience * Prior performance in roles such as ISSO or ISSM Certifications: * CISSP a plus Security Clearance: * Current Secret, Top… more
- University of Utah (Salt Lake City, UT)
- …management systems and approved standards and processes. * Utilize the department ticketing system to track work tickets and time. * Troubleshoot client, systems ... for problem resolution. * Assist with network documentation, configuration, routing and securing. * Work as a team member as well as autonomously. * Travel on and off campus locations using personal vehicle for IT support and equipment transport. * Follow… more