- Montage Marketing Group (Rockville, MD)
- …IT teams? Montage Marketing wants you! Montage is looking for an IT Manager - Systems Administration, Security, and Compliance to join our growing team. Qualified ... MD office, and the employee's home office. About the Role As the IT Manager - Systems Administration, Security, and Compliance, you will be both a hands-on… more
- National Vision (Duluth, GA)
- …company associates in a calm and welcoming demeanor. + Works with the Tier 1 Agent Lead and Shared Services Manager on People Team projects/processes. + Updates ... a reality. We are hiring for a Shared Services Agent to join our growing team! Job Summary This...You Do? The Specifics. + Works with our SERVE ticketing system to provide 1st-level support for all company… more
- Guest Services (Biwabik, MN)
- …providing professional, welcoming, and efficient services while assisting guests with ticketing , season pass sales, and other various product sales using ... Assists with the daily setup, organization, and presentation of ticketing and sales area to ensure a clean, professional,...+ Addresses guest inquires or concerns, escalating to a manager when appropriate. + Follows opening and closing procedures,… more
- Walmart (Bentonville, AR)
- **Position Summary ** We are seeking an experienced Principal Product Manager to lead the strategy and evolution of our Contact Center as a Service (CCaaS) platform. ... north star metrics and long-term success measures for platform performance, agent productivity, and customer experience. Platform Leadership + Lead product direction… more
- Validity (Tampa, FL)
- …skills. Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force + Experience with the ... About the Role As a Manager of Customer Support at Validity, you will...on-going professional development for your team. Finally, as a Manager - Customer Support, you will inspire and motivate… more
- Robert Half Finance & Accounting (Miami, FL)
- …coaching team members, monitoring ticket queues, and ensuring timely resolution using ticketing systems such as Zendesk, Jira, or similar platforms. The ideal ... Backlog: Number of incoming tickets and outstanding unresolved cases. + Agent Utilization & Productivity: Tickets solved per representative, adherence to schedules,… more
- Delta Air Lines, Inc. (Kansas City, MO)
- …current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration. ... transported on time, every time, safely. As a Ticket/Gate Agent , you will be the first to greet our...go, and assist them on the computer with their ticketing and baggage check-in process. This position is an… more
- NuAxis Innovations (Washington, DC)
- …All work will be contained and documented in the agency's Remedy ticketing system. **Support-Shared Equipment Handling:** Document the sign-in and sign-out of shared ... daily, weekly, monthly and other project reports, under the guidance of the program manager and continual service improvement manager , to send to the federal… more