- Leidos (Lorton, VA)
- …the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent , Tier 1, to join the Mission Support Services (MSS) team. MSS is a shared ... the EHD Tier 1 team and Program end users related to the ticketing system. + Supports cross-tierintegration to ensure consistent and repeatable processes. + Works… more
- Guest Services (Biwabik, MN)
- …providing professional, welcoming, and efficient services while assisting guests with ticketing , season pass sales, and other various product sales using ... procedures. + Assists with the daily setup, organization, and presentation of ticketing and sales area to ensure a clean, professional, and guest-friendly… more
- Horizon Air (Belgrade, MT)
- …all designed to take you places. **Role Summary** The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions ... Assist guests with travel needs (eg, answering inquiries, baggage, ticketing , checking-in passengers and boarding flights) in a fast-paced...in the Life of a Horizon Air Customer Service Agent press play on the video above. If the… more
- V2X (Reston, VA)
- …+ Qualifications + Education + High School Diploma/GED required (Associate degree preferred ) Minimum of 2 years technical writing experience. + Experience + Minimum ... of technical functionality to a non-technical audience + Experience using Service Desk ticketing software + Skills & Technology Used + Proficiency in mobile devices… more
- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …to the correct IT support group. + Track issues using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin client ... of Science in Computer/Information Technology or a directly-related field is preferred however not required. **Other Job Specific Skills** + Excellent customer… more
- Leidos (Lorton, VA)
- …operations and our customers through customer experience, user experience, agent experience and performance management initiatives and improvements. This position ... 1 team and Program end users related to the ticketing system. + Supervises the EHD Tier 1 team...with IT security policies, procedures, and classified environment protocols. ** Preferred Experience, Skills, and Education:** + Experience with Air… more
- Alaska Airlines (Kahului, HI)
- …This role is responsible for executing on the strategy for the Customer Service Agent (CSA) workgroup at Alaska Airlines (AS). As a people leader, the Manager Guest ... and establishes priorities of all customer service functions including ticketing , baggage handling, cargo operations (weight and balance), passenger security,… more
- Sargent & Lundy (Chicago, IL)
- …in alignment with IT policies. + Manage Help Desk phone system, track agent performance, join/shadows calls for advanced support. Process & Continuous Improvement + ... in IT support, with 2 years in a team lead or supervisory role ( preferred ). + Experience in supporting Windows, macOS, Office 365, Active Directory, and enterprise … more
- Shuvel Digital (Millington, TN)
- HR IT Call Center Agent Onsite Millington, TN Clearance Requirement: Active Secret Required Skills: 1. Security+ certification. Required because contractors will ... Admin access. 2. Good listening, speaking, communication and customer service skills. Preferred Skills: 2-3 years of Call center experience preferred . Day-to-day… more
- The Boeing Company (North Charleston, SC)
- …delivery performance + Participates in on-site supplier assessments with the procurement agent (eg, Preferred Supplier Certification, Proof of Process and Rate ... directly with on-site suppliers to support flight line milestones including flights, ticketing and delivery of 787 aircraft. You will also communicate across… more