- NTT DATA North America (Charlotte, NC)
- …& Request Handling - Work on tickets escalated from L1 / tech Support , Query timeouts / performance slowness, User access/permissions issues, Perform root cause ... articles for recurring issues, Escalate complex infra/app issues to L3 or vendor support if needed. + Patching - Schedule and monitor patch deployments for… more
- Leidos (Laurel, MD)
- …Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support , Parental Paid Leave, and much more. **Join us and make a ... in National Security!** **Job Summary:** Systems/Network administrator will provide support for implementation, troubleshooting and maintenance of Information Technology… more
- Sargent & Lundy (Chicago, IL)
- …in alignment with IT policies. + Manage Help Desk phone system, track agent performance, join/shadows calls for advanced support . Process & Continuous ... to join our growing data-driven team to enhance our data infrastructure and support analytics initiatives. Role Overview The IT Help Desk Lead is responsible for… more
- CVS Health (Hartford, CT)
- …and conduct onboarding calls with application owners and provide technical support through shakeout and stabilization phases. + Collaborate with firewall and ... teams to ensure timely approval of access requests for in-scope servers. + Support onboarding of **privileged accounts** (eg, root) and privileged groups into the… more
- General Dynamics Information Technology (Washington, DC)
- …24x7x365 operations of geographically dispersed help desks providing Tier 1 support . + Manage staffing and resources across multiple geographically dispersed sites, ... feedback and direct outreach into ongoing service improvements. + Support knowledge and service catalog management, ensuring knowledge articles, templates,… more
- The Boeing Company (North Charleston, SC)
- …South Carolina.** In this role, you will work directly with on-site suppliers to support flight line milestones including flights, ticketing and delivery of 787 ... and maintains priorities for deliveries of products, services and data that support necessary supplier contractual corrective actions and resolution of issues (eg,… more
- JPMorgan Chase (Houston, TX)
- …with FROSCH, where we offer more than just a job. As a full-time ARC/IAR Agent , you will join our esteemed team of accounting professionals. We are looking for ... the IAR and TRAMS systems to maintain consistency and accuracy in ticketing information. + Reviewing and reconciling the Airline Reporting Corporation (ARC) report… more
- Chipotle Mexican Grill (Columbus, OH)
- …+ Building customizations for Salesforce Service Cloud Console, optimizing agent workflows, and enhancing their productivity through automation and visualization ... between ServiceCloud and other systems, such as CRM, ERP, or ticketing platforms. This involves utilizing Salesforce APIs, middleware tools, and understanding… more