- Sargent & Lundy (Chicago, IL)
- …Experience in supporting Windows, macOS, Office 365, Active Directory, and enterprise ticketing systems (eg, ServiceNow, Ivanti Cherwell, Freshworks etc.). Key ... in alignment with IT policies. + Manage Help Desk phone system , track agent performance, join/shadows calls for advanced support. Process & Continuous… more
- CVS Health (Hartford, CT)
- …in **IAM transformation projects** or enterprise-scale rollouts. + Experience with ** ticketing systems ** (eg, ServiceNow) and change management workflows. + ... (Delinea)** and **Active Directory (AD) bridging solutions** for UNIX/Linux systems . This role will be instrumental in centralizing authentication, enforcing… more
- The Boeing Company (North Charleston, SC)
- …directly with on-site suppliers to support flight line milestones including flights, ticketing and delivery of 787 aircraft. You will also communicate across ... performance + Participates in on-site supplier assessments with the procurement agent (eg, Preferred Supplier Certification, Proof of Process and Rate Readiness)… more
- General Dynamics Information Technology (Washington, DC)
- …etc. + Provide technical and career coaching/mentoring to the team + Use the JIRA ticketing system to capture data and generate reports + Perform agent ... activities when necessary - handle customer calls/web submits + Promote teamwork and skill sharing between other groups and the Help Desk teams + Provide administrative and functional support for personnel activities such as time keeping, performance reviews,… more