- City of New York (New York, NY)
- …vendors, agencies, and the community, responding to incoming inquiries - - through our ticketing system - - related to MOCS systems as well as procurement and ... -Communicate with stakeholders using various platforms such as our internal ticketing system, email, phone and screensharing; -Troubleshoot issues by utilizing… more
- Insight Global (Baton Rouge, LA)
- …is properly tracked - Document issues, resolutions, and best practices in our ticketing system (FreshService) - Escalate complex issues to Tier 2/Tier 3 support when ... Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - Associate 's degree in IT, Computer Science, or related field… more
- Herc Rentals (Bonita Springs, FL)
- …asset-related issues and resolving discrepancies. + Update and monitor ServiceNow ticketing systems + Provisioning and deployment of new desktop and laptop ... products, Microsoft Edge, Google Chrome, Microsoft Teams, and ServiceNow or similar ticketing systems + Excellent oral and written communication skills are required… more
- Chenega Corporation (Fort Belvoir, VA)
- …requests for desktop support. + Respond to service requests, enter them into the ticketing system, and acknowledge the request to the customer. + Manage ticketing ... and BBP 05-PR-M-0002. + Microsoft 365 Certified: Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required.… more
- Guthrie (Sayre, PA)
- …+ Experience with ITSM functionalities such as change control, CMDB and ticketing systems. + Basic understanding of healthcare information systems (eg, Epic, ... + Preferred certifications include Microsoft Certified: Modern Desktop Administrator Associate , CompTIA A+. Essential Functions: + Supervise and responsible for… more
- Guthrie (Cortland, NY)
- …+ Experience with ITSM functionalities such as change control, CMDB and ticketing systems. + Basic understanding of healthcare information systems (eg, Epic, ... + Preferred certifications include Microsoft Certified: Modern Desktop Administrator Associate , CompTIA A+. Essential Functions: + Responsible for installation and… more
- Jacobs (Orlando, FL)
- …Log, track, and prioritize software bugs and enhancement requests via statewide ticketing . * Automate ticket generation and status tracking to improve SLA ... and DMS * SunGuide certification or equivalent hands-on experience * Associate 's degree (or equivalent experience) in ITS, computer science, engineering, or… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …with ANSI/TIA/EIA 568 standards and other industry standards. + Use approved ticketing systems to track the completion status of all installations, surveys, moves, ... and develop comprehensive maintenance plans. + Proficient in using government-approved ticketing systems. + Excellent problem-solving skills and attention to detail.… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …and coordinate tickets for OSP incidents using the designated Government ticketing system. + Provide onsite, detailed infrastructure surveys and update findings ... construction plans, blueprints, and drawings. + Experience with government-approved ticketing and database systems. + Strong problem-solving skills and attention… more
- City of New York (New York, NY)
- …vendors, agencies, and the community, responding to incoming inquiries - - through our ticketing system - - related to MOCS systems as well as procurement and ... - Communicate with stakeholders using various platforms such as our internal ticketing system, email, phone and screensharing. - Educate external stakeholders about… more