- FirstLight Fiber (Albany, NY)
- …call queue. Responsible for documenting information on all incoming calls in a ticketing system to track issue counts and response and resolution time. * Responsible ... Degree in a technical field with 2-3 years relevant telecommunications experience or associate degree in a technical field with network related coursework. * 1-5… more
- LinkedIn (Manassas, VA)
- …break-fix repairs but also acts as a critical escalation point for Associate Hardware Engineers and contracted Data Center Technicians, ensuring strict adherence to ... fleet. + Act as the point of escalation for Associate Hardware Engineers and contracted technicians, taking ownership of...+ Hardware Deployment & Installation + Project Management + Ticketing Systems (Jira, ServiceNow) + Linux/Unix + Server and… more
- ICP Group (Tampa, FL)
- …requests, incidents, solutions, and procedural guides in the help desk ticketing system and knowledge base, contributing to organizational learning and improved ... needed to ensure uninterrupted IT services. Requirements and Experience : + Associate degree or equivalent experience in Information Technology, Computer Science, or… more
- General Dynamics Information Technology (Chantilly, VA)
- …Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA)-Security. CompTIA Security+ CE Certification is the preferred ... Linux scripting (Python, Perl, Ruby, Bash) + Understanding of ServiceNow, NETS or other ticketing systems + DoD STIG hardening + ITIL v3 or higher The following… more
- University of Michigan (Ann Arbor, MI)
- …participative management framework is required. **Desired Qualifications + An Associate 's Degree with two years of progressively complex healthcare registration, ... web cams. Remote computing support is available 24/7 via phone, chat, or ticketing system, to all staff members. Staff will be expected to effectively communicate… more
- Amazon (Boardman, OR)
- …to after-hours emergencies. . Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization. Physical Requirements: . ... equivalent diploma - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or… more
- Firefly Health (Watertown, MA)
- …mission, we would love to hear from you. The Role The Member Guide Associate serves as Firefly Health's frontline, playing a critical role in supporting members ... these clearly. + You are highly proficient with Google Workspace, CRM/ ticketing systems, claims portals, Slack, IVR/telephony tools, and internal knowledge bases.… more
- Amazon (Dublin, OH)
- …achieve. Basic Qualifications - 1+ years of Linux operating systems experience - Associate 's degree, or 2+ years of professional or military experience - 2+ years ... of data center experience - Experience managing work and priorities through a ticketing system - Understanding of storage devices Amazon is an equal opportunity… more
- Amazon (Herndon, VA)
- …to after-hours emergencies. . Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. . ... components - - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or… more
- ITW (Columbus, OH)
- …calibrations after repairs + Provide remote technical support via telephone and ticketing system + Manage individual service cases regularly to meet departmental ... + Manage travel expenses in line with ITW guidelines **Qualifications:** + Associate 's degree in Electronics, Mechanical Engineering, or related field with 3-5 years… more