- TEKsystems (Washington, DC)
- …Secretary (S2) of Transportation staff or any Political Appointee designated by the Associate CIO for Shared Services. * Provide support in remote locations upon ... . Create, update, and resolve documentation related to support tickets in the ServiceNow ticketing system . Imaging new machines . Deployment of new machines . New… more
- NTT DATA North America (Louisville, KY)
- …resolving technical problems, while also documenting and tracking issues using ticketing systems. This role involves collaborating with cross-functional teams to ... * Track, document, and monitor support cases using appropriate tools (eg, ticketing systems). * Escalate unresolved issues to higher-tier engineering or development… more
- Kansas Judicial Branch (Topeka, KS)
- …services. A core function of this role is managing a helpdesk ticketing system to ensure swift issue resolution, proactive problem-solving, and trend analysis ... management and continuous improvement of systems, including the helpdesk ticketing system, workstation imaging, patching, asset inventory, mobile device management… more
- Brookings (Washington, DC)
- …with the Chief Engineer, this role helps manage the facilities maintenance ticketing system by assigning work, performing required tasks, and ensuring timely ticket ... coordinating with the Chief Engineer to oversee and execute the facilities maintenance ticketing system. + Assists with assigning tickets to other team members +… more
- University of Southern California (Los Angeles, CA)
- …promotional initiatives as needed. Reporting directly to Kyle Fujimoto, the Associate Athletic Director, the Ticket Sales Manager will work in collaboration ... and grow own book of business. + Work with Associate Athletic Director and Chief Marketing Officer to develop...and Renewal campaigns. + Generate reports and track overall ticketing revenue pace towards goals. + Schedule and conduct… more
- University of Utah (Salt Lake City, UT)
- …will be a key player on the Digital Team, reporting directly to the Associate Director of Digital Research and Operations. This role is instrumental in providing an ... managers, developers, and other cross-functional team members. Collaborate with the Associate Director to formulate and execute group training initiatives. Support… more
- Ricoh Americas Corporation (Camden, NJ)
- …testing. + Responsible for incident closures and daily time entries using ServiceNOW ticketing system. + Responsible for daily end-of-day email to client point of ... duties as assigned. **QUALIFICATIONS (Education, Experience, and Certifications)** + Associate degree in Information Technology or equivalent experience. + MS-900… more
- Robert Half Technology (Cherry Hill, NJ)
- …on systems and applications. + Document support requests and resolutions in the ticketing system. + Support remote users via phone, email, and remote access tools. ... with senior IT staff on projects and escalated issues. Qualifications: + Associate 's or Bachelor's degree in Information Technology, Computer Science, or related… more
- City of New York (New York, NY)
- …and action items, with consistent follow-through. The ability to communicate with Associate Director when items are pressing; when there's a need for ... growth. Communicate with stakeholders using various platforms including email, MOCS ticketing system, phone and screensharing which includes integrating oneself in… more
- AdventHealth (Port Charlotte, FL)
- …promptly resolving advanced PACS incidents and requests via the ServiceNow ticketing system while adhering to the organizations established service level agreements ... and resolves intermediate PACS incidents and requests via the ServiceNow ticketing system for imaging related software applications and hardware equipment while… more