- GovCIO (Washington, DC)
- …hardware, software, and basic network issues via phone, email, and ticketing system. + Perform foundational troubleshooting for standard operating environments, ... Accurately document all incidents and service requests within the enterprise ticketing system (eg, ServiceNow), ensuring clear communication and adherence to… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …1 and Tier 2 support responsibilities . Experience with remote desktop tools, ticketing systems, and ITSM platforms (eg, ServiceNow, Remedy, Jira). . Strong working ... MFA . Experience using ServiceNow or alternative IT Service Management / Ticketing system Familiarity with Microsoft 365 collaboration stack (Teams, Exchange Online,… more
- Museum of Fine Arts Boston (Boston, MA)
- …develop expertise in the following areas: membership program and benefits, ticketing and admissions policies; all public program offerings, special events, ... exhibition tickets, memberships, special event and public program tickets at any ticketing location. + Validates membership cards, digital and printed tickets for… more
- ManTech (Vienna, VA)
- …additional relevant experience may be substituted for a bachelor's degree + An associate 's degree and two (2) years of additional relevant experience may be ... A+: each may substitute 1 year experience + AWS Solutions Architect Associate , Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA Linux+ Professional,… more
- NTT DATA North America (Austin, TX)
- …and OCI Monitoring to generate alerts and connect with ServiceNow Incident Ticketing Be able to connect multi-cloud VMs and instances with Microsoft Sentinel ... and OCI Monitoring to generate alerts and connect with ServiceNow Incident Ticketing Be able to connect multi-cloud VMs and instances with Microsoft Sentinel… more
- NTT DATA North America (Austin, TX)
- …Monitoring and OCI Monitoring to generate alerts and connect with ServiceNow Incident Ticketing + Be able to connect multi-cloud VMs and instances with Microsoft ... Monitoring and OCI Monitoring to generate alerts and connect with ServiceNow Incident Ticketing + Be able to connect multi-cloud VMs and instances with Microsoft… more
- Robert Half Technology (Memphis, TN)
- …maintain a detail oriented demeanor when interacting with end-users. Qualifications: Associate degree in Information Technology or related field (or equivalent ... applications. Familiarity with Active Directory, remote support tools, and ticketing systems. Strong troubleshooting and analytical skills. Excellent verbal and… more
- Unilever (El Segundo, CA)
- …Management & Documentation** + Monitor and respond to support tickets through ticketing system (FreshService or similar) + Prioritize and manage ticket queue to ... + 2-4 years of IT helpdesk or technical support experience + Associate 's degree in information technology, Computer Science, or related field (or equivalent… more
- City of New York (New York, NY)
- …and action items, with consistent follow-through. The ability to communicate with Associate Director when items are pressing; when there's a need for ... growth. Communicate with stakeholders using various platforms including email, MOCS ticketing system, phone and screensharing which includes integrating oneself in… more
- Antech Diagnostics (Loveland, CO)
- …with Java, C++, or scripting is a plus. + Experience with ticketing systems (eg, Salesforce, Zendesk, Jira) with strong troubleshooting experience with On ... competing priorities and maintaining operational clarity. **Working Conditions** The associate is regularly required to apply manual dexterity, including hand/wrist… more