- Sam Houston State University (Huntsville, TX)
- …institution with two years relevant experience. A currently valid Microsoft Technology Associate certificate or higher, or a Red Hat Certified System Administrator ... with three years relevant experience. A currently valid Microsoft Certified Solutions Associate certificate or higher, or a Red Hat Certified Engineer certificate or… more
- Polk County Public Schools (Bartow, FL)
- …This position exists to perform first level support via telephone and ticketing system. Provide training for users of information technology applications and create ... application questions and issues. Track, monitor and elevate issues via a ticketing system. Assist in developing user training and documentation content to meet… more
- General Dynamics Information Technology (Arlington, VA)
- …SCA **Skills:** Computer Hardware Support,Customer Service,IT Troubleshooting,Microsoft Windows, Ticketing Systems **Certifications:** CompTIA - Security+ - CompTIA ... and understand what is being described + Working knowledge of ServiceNow ticketing system; creating, updating, and closing tickets. + Experience providing Tiers 1… more
- TEKsystems (Waukegan, IL)
- …and network connectivity issues. + Document support activities and resolutions in the ticketing system. + Collaborate with IT teams on escalated issues and project ... with security protocols. Qualifications + High school diploma or equivalent required; associate or bachelor's degree in IT or related field preferred. + 1-3… more
- GCI Communication Corp (Anchorage, AK)
- …and mobile devices, IP-based wired and wireless networks, MS Office Applications, ticketing applications, and Point-of-Sale systems. + Apple OS and iOS app support, ... Tier II support tickets according to priority in the Cherwell and JIRA ticketing systems, documenting root cause and detailed resolution as work is performed. +… more
- Robert Half Technology (Stevens Point, WI)
- …install, and test hardware and software while documenting all activities in the ticketing system. * Maintain and update asset inventory using tools like Lansweeper ... on open issues to guarantee resolution and user satisfaction. Requirements * Associate 's, Bachelor's, or Technical Degree preferred. * CompTIA certifications such as… more
- Bluepeak (Sioux Falls, SD)
- …They use fault, performance monitoring and configuration management tools along with ticketing system, and event logs to detect and document troubles from initial ... documenting each event and actions taken in the trouble ticketing system. + Monitor the Network Elements and Systems...You Will Need:** + Highschool or GED required. + Associate 's degree or equivalent from two-year college or technical… more
- General Dynamics Information Technology (Arlington, VA)
- …SCA **Skills:** Computer Hardware Support,Customer Service,IT Troubleshooting,Microsoft Windows, Ticketing Systems **Certifications:** CompTIA - A+ - CompTIA ... and understand what is being described + Working knowledge of ServiceNow ticketing system; creating, updating, and closing tickets. + Experience providing Tiers 1… more
- System One (Stevens Point, WI)
- …Configure, install, and test hardware/software; ensure accurate documentation in the ticketing system * Maintain accurate asset inventory using Lansweeper, including ... resolution and satisfaction Onsite Support Technician Preferred Qualifications: * Associate 's, Bachelor's, or Technical Degree preferred * CompTIA certifications… more
- Claxton-Hepburn Medical Center (Carthage, NY)
- …+ Assist with departmental documentation, including procedures, user guides, and ticketing reports. + Help coordinate vendor communication, purchase requests, and ... + Education & Experience: + High school diploma or equivalent required; Associate 's degree or coursework in business, IT, or a related field preferred.… more