- 7-Eleven (Enon, OH)
- …replacement is necessary and process orders using asset management and ticketing systems to ensure timely resolution. + Accurately document all interactions, ... for troubleshooting and diagnostics. + Experience with incident management and ticketing systems (eg, ServiceNow, Zendesk, JIRA) for tracking and documenting… more
- Insight Global (Baton Rouge, LA)
- …is properly tracked - Document issues, resolutions, and best practices in our ticketing system (FreshService) - Escalate complex issues to Tier 2/Tier 3 support when ... Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - Associate 's degree in IT, Computer Science, or related field… more
- Chenega Corporation (Fort Belvoir, VA)
- …requests for desktop support. + Respond to service requests, enter them into the ticketing system, and acknowledge the request to the customer. + Manage ticketing ... and BBP 05-PR-M-0002. + Microsoft 365 Certified: Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required.… more
- ManTech (Mclean, VA)
- …**Minimum Qualifications:** + High School Diploma with 6 years of experience or an Associate 's Degree with 4 years of experience, or a Bachelor's Degree with 2 years ... + Direct knowledge of the customer's operational environment, including ticketing systems, installations, desktop technologies, corporate applications, access administration,… more
- Texas Tech University (Lubbock, TX)
- …solutions to customer inquiries and document resolutions accurately in the internal ticketing system. + Complete assigned tickets in the internal ticketing ... No **Pay Basis:** Hourly **Work Location:** Lubbock **Preferred Qualifications:** Associate 's degree plus 3-5 years' experience in customer service-related field… more
- Belay Technologies (Annapolis Junction, MD)
- …responsible for the administration of the help desk and help desk ticketing system including administration and maintenance of the IT asset register. Candidates ... years of experience + Equivalent education and experience: + Associate degree and seven (7) years of experience Candidates...+ Administration of the help desk and help desk ticketing system. + Administration and maintenance of the IT… more
- Guthrie (Sayre, PA)
- …+ Experience with ITSM functionalities such as change control, CMDB and ticketing systems. + Basic understanding of healthcare information systems (eg, Epic, ... + Preferred certifications include Microsoft Certified: Modern Desktop Administrator Associate , CompTIA A+. Essential Functions: + Supervise and responsible for… more
- Motion Recruitment Partners (Phoenix, AZ)
- …multiple tickets simultaneously, and meet SLAs **Desired Skills and Experience** + Associate 's or Bachelor's degree in IT, Computer Science, or related field. + ... Experience with enterprise ticketing systems (ServiceNow, Jira, Zendesk). + Familiarity with Active...15% - Network/Connectivity (WiFi, VPN, printing) + 15% - Ticketing & remote support tools (ServiceNow, Jira, TeamViewer) +… more
- General Dynamics Information Technology (Sterling, VA)
- …for program equipment challenges. + Document and track support calls using ticketing systems. **WHAT YOU'LL NEED TO SUCCEED** + Current **DoW SECRET Clearance** ... with the ability to obtain a **TOP SECRET** Clearance + Associate 's degree or equivalent military/technical training in IT, electronics, or communications. +… more
- Knowles Precision Devices (Itasca, IL)
- …password resets and group memberships. + Respond to user requests via ticketing system, phone, and email. + Assist with onboarding and offboarding processes, ... and departmental initiatives. Skills, Knowledge and Expertise Qualifications + Associate or bachelor's degree in information technology, computer science, or… more
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