- Robert Half Technology (Little Rock, AR)
- Description + Respond to user inquiries via phone, email, or ticketing system. + Perform remote troubleshooting using diagnostic tools and guided questioning. + ... Requirements + 1+ year of IT support experience + Associate 's or Bachelor's degree in Information Technology, Computer Science,...Windows OS and Microsoft Office Suite + Experience with ticketing systems + Exposure to remote desktop tools, Active… more
- ECP (Denver, CO)
- …you will provide customer service over the phone, through email, and ECP's ticketing system via remote connection. + Provide support to ECP's end users as ... information in HubSpot + Follow best practices for documentation in ECP's ticketing system + Contribute to company-wide initiatives such as adopting new… more
- Chenega Corporation (Washington, DC)
- …document, and track incidents and service requests using the approved ticketing system, ensuring timely resolution and adherence to service-level agreements (SLAs). ... and 2+ years of relevant IT experience; OR + Associate degree and 4+ years of relevant IT experience;...support. + Experience with IT asset management systems, service ticketing platforms, and technical documentation. + Ability to prioritize… more
- Robert Half Technology (Livonia, MI)
- …* Maintain thorough and accurate documentation of support activities in the ticketing system. * Participate in on-call rotations to ensure consistent availability ... for urgent technical needs. Requirements * Associate 's degree in IT, Computer Science, or a related...focus on delivering exceptional customer service. * Familiarity with ticketing systems and compliance standards. Technology Doesn't Change the… more
- City of Alpharetta, Georgia (Alpharetta, GA)
- …service requests and ensures resolution to problems are documented in the ticketing system. + Works through the problem-solving process with customers, empowering ... and recurring issues to management. + Frequently checks the ticketing system for incoming service desk requests; vets requests...the essential functions of the job qualifies. Required: + Associate 's degree or higher from an accredited college or… more
- Elkay (Downers Grove, IL)
- …and procedures, as well as rolling record of customer interactions in ticketing system. + Contribute to the knowledge management platform encouraging documentation ... all support requests and resolutions in a help desk ticketing system + Creating user accounts and managing access...want to help solve tomorrow's challenges today. Our Total Associate Engagement core value means we work hard to… more
- Spectrum Comm Inc (Falls Church, VA)
- …requests, incidents, and inquiries in person, by phone, or via a ticketing system. + Troubleshoot and resolve issues involving desktops, laptops, printers, and ... proper operation of systems and software. Requirements Required Qualifications + Associate 's degree in Information Technology or related field; equivalent experience… more
- PDS Tech Commercial, Inc. (Cincinnati, OH)
- …our mills by: + Providing front-line support via calls, emails, chats, and ticketing systems + Troubleshooting and resolving basic hardware and software issues + ... to 25 lbs and work fully on-site **Preferred:** + Associate degree in IT or related field + 1-2...or AZ-104 + Experience with ITSM tools and support ticketing systems **Why Join Us** At PDS Tech Commercial,… more
- University of Pennsylvania (Philadelphia, PA)
- …more. Posted Job Title Assistant Director of Venue Sales Job Profile Title Associate Director B, Arts and Media, Events Job Description Summary Reporting to Penn ... clear and timely communication. + Oversee rental agreements, billing, insurance, ticketing , and production requirements in compliance with PLA policies. + Coordinate… more
- 7-Eleven (Enon, OH)
- …replacement is necessary and process orders using asset management and ticketing systems to ensure timely resolution. + Accurately document all interactions, ... for troubleshooting and diagnostics. + Experience with incident management and ticketing systems (eg, ServiceNow, Zendesk, JIRA) for tracking and documenting… more