- T and T Consulting Services (Brunswick, GA)
- …management. + Experience overseeing service desk operations using an enterprise ticketing platform, with emphasis on documentation quality and escalation discipline. ... **Required Education/Experience:** + Minimum 4-year degree with a major in engineering, system management, business administration, and/or related field. + At least 7 years of experience in IT program or project management. **Benefits:** Competitive benefits… more
- Amazon (Bellevue, WA)
- …relationships and evaluating build vs. buy decisions for support platforms and ticketing systems. Conduct deep-dive analyses of customer support data to identify ... trends, systemic issues, and opportunities for proactive support interventions, championing the voice of telecom ISPs and SATCOM partners in product and business decisions. Create the product roadmap for customer operations capabilities, prioritizing… more
- US Tech Solutions (New York, NY)
- …and resolving technical escalations, with proficiency in incident management and ticketing systems (eg, JIRA, Buganizer). + Exceptional communication and stakeholder ... management skills, with the ability to bridge technical and non-technical teams. + Demonstrated experience in writing and maintaining technical documentation, SOPs, and data-flow diagrams. **Skills:** + Data integration, data quality management + JSON, XML,… more
- Insight Global (San Jose, CA)
- …Telecom/High Tech industry in program management or technical roles. * Experience with project management and ticketing systems/tools, including Jira and ServiceNow. ... This is a chance to join a growing organization for a large scale ISP company. This role focuses on network related projects to support, new product introduction, network expansion, market growth, network optimization/upgrades and network security and process… more
- Robert Half Technology (Charlotte, NC)
- …PowerPoint, Visio + IT Service Management: ServiceNow or equivalent ticketing /ITSM platforms + Methodologies & Frameworks: Agile, Scrum, Waterfall, Hybrid ... (SAFe preferred) + Infrastructure & Cloud Exposure: AWS, Azure, or GCP, Active Directory, networking fundamentals, and system integrations + Vendor & Financial Management: Budget tracking, forecasting, contract oversight Requirements Qualifications + 7+ years… more
- Pacific Program Management (Arlington, VA)
- …providing daily correspondence, updates and resolutions for client needs via ticketing system. * Responsible for FF&E (furniture, fixtures and equipment)/supply ... chain orders and desktop technology per customer request, within design standards, while ensuring deployment by scheduled date. Quality control and close out ticket prior to Service Line Agreement expiration. * Manage labor vendor as appropriate to ensure… more
- NBC Universal (Orlando, FL)
- …and CRM systems including Salesforce, Delphi/Amadeus (Space Management/BEO), and Horizon/SAP POS/ ticketing system is desirable. + Knowledge and experience working in ... Frisco, Dallas, and surrounding areas hospitality and/or event industry is preferred. + Exhibits sound judgement and confidence in making decisions that will impact the business. + Proficient in Microsoft Office, including Word, Excel, PowerPoint, Teams and… more
- NBC Universal (Orlando, FL)
- …and CRM systems including Salesforce, Delphi/Amadeus (Space Management/BEO), and Horizon/SAP POS/ ticketing system is desirable. + Knowledge and experience working in ... Frisco, Dallas, and surrounding areas hospitality and/or event industry is preferred. + Exhibits maturity and confidence in making decisions that will impact the business. + Proficient in Microsoft Office, including Word, Excel, PowerPoint, Teams and Outlook.… more
- Stantec (Houston, TX)
- …of terminal and concourse design including those elements associated with ticketing , baggage handling, security clearance, and other passenger processing and related ... operations. Airport concessions, retail, and airline club related experience would be considered a plus. Your Key Responsibilities - Forecast and organize project design development and production delivery - Ability to successfully lead/organize a team of… more
- University of North Carolina at Charlotte (Charlotte, NC)
- …as well as bereavement and community service leave programs. + Monitor the HR ticketing system to ensure timely and accurate responses to LOA requests. Training and ... Leadership 25% + Partner with the Benefits Director on strategic initiatives, policy development, documentation, and improvements. + Deliver training and presentations for employees and managers on benefits programs and updates. + Provide backup support to the… more
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