- ManTech (Chantilly, VA)
- …range of technologies, including: VMware vCenter, Horizon View, Site Recovery Manager , SolarWinds, Cisco Catalyst Center (DNAC), GEMOne, HP SANs, Certificate ... Office suite + Basic networking expertise + Experience using a Service Desk ticketing system, such as Remedy or ServiceNow + ITIL Foundations certification +… more
- Robert Half Technology (Nashville, TN)
- …improve their technical proficiency and customer service level * Assist DS Support Manager with internal projects that improve the overall effectiveness of the Help ... MS Teams, CyberArk, PCs where people are not administrators, VPN, working in ticketing queues. 2. Customer service skills 3. Good at multitasking 4. Outgoing… more
- Adams and Associates (Laurel, MD)
- …Maintenance Helpers and interact with third-party contractors. + Check the maintenance ticketing system to ensure tasks are completed within 3 business days. ... with staff from all departments + Accept direction from Center Director/Shift Manager ; assist other departments as assigned + Other duties as assigned Qualifications… more
- Manulife (Boston, MA)
- …+ Manages the technical components of the project or acts as the manager of personnel, including evaluating personnel. + Liaises between project team, project ... project management and/or SDLC methodology + Understanding of Managed Service Provider ticketing and Alert Management Systems **_When you join our team:_** + We'll… more
- Huntington Ingalls Industries (Fairfax, VA)
- …Mission Technologies, a division of HII, is seeking a Help Desk Customer Support Manager to support the DSS PASS Helpdesk contract in our Fair Lakes, Fairfax VA ... overseeing the use and optimization of IT service management (ITSM) tools and ticketing systems. + Relevant IT or Project Management certification, such as PMP or… more
- Omni Hotels (Dallas, TX)
- …Partners, and the benefits team under the direction of the Corporate Benefits Manager . This position is responsible for ensuring compliance and completing audits of ... eligibility, plan provisions, and policies. + Monitors and manages benefits ticketing system, answering questions timely. + Investigates benefit issues and works… more
- Kentucky Blood Center (Lexington, KY)
- …for the Logistics department. The position reports to the Facilities and Fleet Manager . Essential Job Functions: + Assists with general facility and vehicle upkeep. ... locations under the guidance of more senior team members. + Utilizes ticketing system and keeps accurate maintenance records. + Coordinates and/or performs… more
- TEKsystems (Raleigh, NC)
- …and willingness to ask questions and collaborate Tools & Environment + ServiceNow ( ticketing & asset tracking) + Bomgar (remote support) + Citrix environment + VDI, ... or vaping on premises Interview Process + One-step virtual interview with hiring manager + two team leads (Microsoft Teams) Why This Role Matters You'll directly… more
- TEKsystems (Sandy Springs, GA)
- …Windows, Active Directory, and general connectivity problems + Work within a ticketing system (ServiceNow experience is a plus) + Follow scripts and processes ... time-and-a-half, excellent benefits, and pension plans Interview Process + One-step interview with manager and director Job Type & Location This is a Contract to… more
- Raymond James Financial, Inc. (New York, NY)
- …departmental projects, administrative activities, and other assignments as directed by the manager . + Works independently on assigned projects and tasks, meeting all ... andtradingsystems (preferred but notrequired). + IT service management principles ( ticketing systems, incident response, escalation). + Standard business software… more
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